When I changed my name on my passport a few years ago it was fairly simple, but time consuming:
-get form from passport office (I picked up at local post office that had a passport office)
-get certified copy of marriage license (DH went to county court house to request; took about 2 weeks to receive)
-mail completed form, marriage license & current passport to address on form. Can't remember if there was a fee.
-Received same passport in mail approx. 2 weeks later with one sentence typed on a page in the back of the passport something to the effect, "On (date), this passport was ameneded to change the name of the bearer from (old name) to (new name)." They did return the marriage license.
It's my understanding that the name on the form of ID you use should match your travel documents and if it doesn't then it needs to.
Maybe it was as simple as this guy's wallet was stolen & he had nothing with a picture on it to prove who he was.
We were in WDW for 4 days & then took the 7-day Magic cruise; I made a folder with PS info, maps, hotel info, car rental info, etc. I kept our passports in the folder and kept the folder in a carry-on bag. When we checked into the cruise DH was returning the rental car and wasn't even with me; I showed both of our passports to the counter agent and everything was fine. This was July 01; don't know if everybody boarding needs to be present before the agent now.
