cdotla
Trish
- Joined
- Jul 13, 2006
A friend of mine made reservations this morning by phone at the GF on the Magic your Way with free dining promotion for next Feb.
She gave the WDW agent the free dining promotion code I gave her, which I got from the Dis.
She was supposed to spend the 1st 3 nites at the GF, then was planning on booking the Portofino Bay for 3 nites as they are going to see Harry Potter, then would spend the last 3 nites at the Poly.
I guess the agent made numerous mistakes during the call, and at one point even hung up on her (accidentally).
After the call she got an email confirming her reservation for 9 nites at the GF but was quoted the cost of 3 nites at the GF - not 9!!!
She forwarded me the email reservation confirmation. Sure enough it shows Magic Your Way with Free Dining at the GF for 9 nites. At the price for 3 nites!!!
I even priced it out online myself - sure enough, the price she is being quoted is only for 3 nites, not 9.
Has anyone ever heard of this??? I would not have thought the system would have allowed the agent to do this -no matter how many mistakes he made during the booking.
She gave the WDW agent the free dining promotion code I gave her, which I got from the Dis.
She was supposed to spend the 1st 3 nites at the GF, then was planning on booking the Portofino Bay for 3 nites as they are going to see Harry Potter, then would spend the last 3 nites at the Poly.
I guess the agent made numerous mistakes during the call, and at one point even hung up on her (accidentally).
After the call she got an email confirming her reservation for 9 nites at the GF but was quoted the cost of 3 nites at the GF - not 9!!!
She forwarded me the email reservation confirmation. Sure enough it shows Magic Your Way with Free Dining at the GF for 9 nites. At the price for 3 nites!!!
I even priced it out online myself - sure enough, the price she is being quoted is only for 3 nites, not 9.
Has anyone ever heard of this??? I would not have thought the system would have allowed the agent to do this -no matter how many mistakes he made during the booking.