Best CM experiences, receiving or making magic!

[DharmaLou]

on our 2nd family trip in 2014, we went to see Thor - but DD (then just 6) was scared of thunder. Because the beginning of his show had thunder, two awesome CMs took me and her aside (DH went on in) and brought us in the back way once the thunder was over. While we waited one of the CM's taught her how to make ice (DD was dressed up as Elsa) and my DD has used that move ever since. It was just a nice touch since both DH and I wanted to see Thor and we didn't want to have to make 2 trips to do so.

 

[ChloroformSdxn]

My son is on the autism spectrum, and Disney is one of the very few places we can go an have a "regular" vacation owing to the DAS program. I took him on his fourth birthday as a mom and me trip, and his favourite ride was Big Thunder Mountain Railroad. Since it was January the park wasn't super busy and we started first thing in the morning and went on it nonstop since they didn't really have a line for an hour or two, then went on it a couple more times during the day. Note - this was mainly due to it being a slow late January day than having the DAS.

The CMs at the attraction were so great. They got his name, were giving him high fives, letting him pick which number line to go in. He was so happy, it was probably the best day we've ever had. I think we went on the ride like, 28 times. I sent an email to Disney after to let them know, but he was just so happy and engaged and the CMs thought he was the funniest kid who was determined to set the record for most BTMM on one day. I still get kind of teary when I think of it.

 

[beachdreamr1229]

Best--
(1) One of the upper level employees was trying to sort out some issues while I was alone waiting for the nighttime entertainment. He sat down and talked to me for about 10 minutes about some of the behind the scenes stuff they were doing to prepare and helped me find a way to save my place since I was by myself so I could use the restroom.

(2) One morning, my son and I went to DL for a special trip, just the two of us. We got there ridiculously early because we didn't hit the usual traffic. I was in the process of telling my son that we had to wait to go in because we didn't have Magic Morning privileges like the other guests and a CM walked up to us and handed us Magic Morning tickets and told us to enjoy our special day.

(3) When my family of 5 were taking my twins on one of their first trips, everyone really wanted to go on Monster's Inc. The line was really long and we were about to disappoint our kids by telling them no when a CM came up to us and said they noticed we could use a little help and gave us a buddy pass to go through the exit.

(4) At Star Tours, after the ride was upgraded to have the different story paths, my husband and I could only ride once as we had our toddler with us, so we used rider swap and figured we'd be done. We started talking about how we were huge fans of Star Wars as we approached the ride. The CM in charge of rider swap asked us how many times we'd been on it and if it was our first time since it re-opened and after hearing that we'd only done it once, gave us each 2 more entries using the fastpass line so we could see more of the variations.

 

[EmmersIsTheMommy]

It was pretty fantastic when my daughter won the dream suite, haha, but the absolute most amazing pixie dust wasn't that. (I mean, it WAS but...)

I just posted this on another thread.

Last time we went we had a huge problem with another guest. She was horrible to the CM and also to me. LOOOONG story short, she was asked to scoot over on RSR...we were both in the handicapped line. She was mobile out of her cart and so was I out of my wheelchair. (disc problem in my back, just can't stand or walk great distances in a big place like DL). Anyway, she didn't want to and was saying "But I have a really bad back, I can't slide over. Make her climb over me" Even tho she had already slid over one seat. The CM was saying "Ma'am, she also has a bad back and can't just climb over you."
After all that the other people in the car with her jumped over to sit back by her and I rode up front with their two kids. (Felt awful for this family too.) Then as we start on the ride she starts talking total crap about me. I was trying to ignore her as I was sitting by two little kids. Finally I said "Lady! It's over! It happened. ENJOY THE RIDE"

But with my crazy emotions I was choking back tears the whole time.

When we got off my husband was there with my wheelchair. We had ridden as single riders. I got off the ride and into the chair and the original CM was there and ran over and gave me a huge hug and I burst into tears. (Cue totally confused husband hahaha) She apologized profusely and started to cry too and spoke about her family member who was in a wheelchair. My brother is mentally handicapped so we talked for a bit about all of that, crying a ton the whole time. And then a manager came over and said "We are so sorry for that other guest." and handed me a free photo from the ride. Of course, that woman is in the pic but I can scratch her face out They also put my husband and I back on the ride immediately. I'm still tearing up over it. It was an awful situation where I felt really small..but the CM's really saved the day for me. I super wish I remembered the CM's name. It was such a whirlwind of emotions I forgot to write it down.

 

[Angel Ariel]

Aloha,

At my time at Disney I had some awesome experiences both as a guest and a CM. It's an awesome treat to make someone happy and experience what it means to be part of the Disney Ohana. I wanted to open up this thread to hear any awesome stories either receiving a magical experience, or if you have worked as a CM making magic for someone.

On our trip last November, My parents and husband were taking my daughter back to the hotel for bed and I was staying to watch the 60th anniversary WOC (we'd watched the Winter Dreams WOC as a family, and no one else was interested in staying for the 2nd show). We'd had preferred dining seating for Winter Dreams, and I didn't even have a FP for the 2nd show, so I was walking around trying to find a place to watch it from. I stopped for a few minutes before showtime in front of the Ariel ride (on the walkway up by the handicapped seating in that area) to figure out where I was going to go when a security CM came up from behind me and opened up the ropes and invited me into the section. I told him I didn't have a FP or the dining package for this show, and he smiled and just told me to enjoy the view. I thanked him quite a lot and then absolutely enjoyed the show standing at the top of the steps that were right there. It was a nice "mommy re-charge" moment by myself for a little bit.

 

[Angel Ariel]

Oh, and I just remembered the other magical moment from the last trip..which was a moment that started off so very NOT magically!

We were having lunch at Carthay Circle and DH picked up his water glass and somehow fumbled it. It fell onto the table and shattered - right at our daughter! (She was 3 at the time). Thankfully none of the glass cut her, but as we were cleaning up and trying to determine that a CM came over to help. I realized as she started talking to me that I had a piece of glass embedded in my finger..she offered to get us over to first aid, but I had bandaids and such on us so I just went to the bathroom to try to get the glass out. (Thankfully a guest in the bathroom ended up having a pair of tweezers on them, as the glass was deeper than I thought it was and it didn't want to come out!).

Anyway, so I got it out and bandaged up and I come back to the table, and the CM that came over to help gave us a voucher for a small stuffed animal for DD (to make up for her being scared at the glass shattering at her). We held onto the voucher for a little bit, not knowing what to get DD (as she has a ton of Disney plushes already). But then on our last night we found a small stuffed Zero, from HMH! Surprisingly, HMH was one of her favorite experiences of the whole trip...I never thought I would hear her giggle in the stretch room! So we got her Zero with the voucher, and now she sleeps with him every night.

So yeah..what was initially a very scary moment and very not fun ended up turning into a great souvenir from the trip for DD. The CMs at Carthay (both teh manager that came over and our waiter) were fantastic and so quick to help. We really appreciated it!

 

[BriannaRuth]

Last time we were at DL we rode the Mark Twain for the first time. We asked if we could pilot it and we got to do that; my kids loved it. But that's not the Pixie Dust! I get one special pin every trip and I decided I wanted a Mark Twain pin. After looking everywhere, I asked the CM at the pin store in Frontierland and she made some calls, then told me the Mark Twain pin only came in a special commemorative set of 4 pewter "transportation" pins. She showed me the set and it was like $40. I told her about piloting the MT but said I really couldn't afford a set of $40 pins. She opened the set of pins and GAVE me the MT pin, no charge!

 

[Rubygoose]

We were in line to ride Small World, as a last ride on our last day in the parks before heading to the airport. The kids spotted a CM walking by and asked to pin trade with him. They were taking a long time to make their trades, so we let all of the families behind us go around, so as to not hold up the line. When they were finished their trades, the CM took us through the exit to the front of the line! Saved us a good 20 minutes of waiting, and really brightened our day at the end of our trip.

That same trip, we met two CMs, one from DLR and one from WDW, who were off the clock and wanted to spread some magic. They gave us a Baymax stuffy and asked if he could join us on our trip, take photos with him, and then pass him on. We had a blast with BaymaxDLR and posted a bunch of photos to instagram #baymaxdlr before passing him off to a young lady and her mother. Unfortunately, the guy she passed him on to didn't seem to post him, and apparently kidnapped him! Oh well, we had fun with him and met some amazing people in the process.

 

[lindyv321]

I love reading all these stories!! I've never experienced specific pixie dust myself but just being in the parks is magical enough for me!

Our first trip with my kids was in 2014 and my mom had been diagnosed with terminal cancer a few months before but the trip had been planned and paid for months before she got sick so we still went. It was a much needed break from reality but then to top it off while we were there our dog passed away... so wonderful trip while there with some not so wonderful reality waiting when we got home.

Our second trip was in 2015 a few months after my mom passed and it was a much needed trip to bring some smiles back to our faces.

We are going again in September and will be there the week of the two year anniversary of her death but I figure being at the happiest place on earth will help me keep my mind off of things a bit. It's a bit bittersweet since I have memories of her taking me as a kid but I love getting to share it with my kids now.

 

[cinder-ellah]

I love reading all these stories!! I've never experienced specific pixie dust myself but just being in the parks is magical enough for me!

Our first trip with my kids was in 2014 and my mom had been diagnosed with terminal cancer a few months before but the trip had been planned and paid for months before she got sick so we still went. It was a much needed break from reality but then to top it off while we were there our dog passed away... so wonderful trip while there with some not so wonderful reality waiting when we got home.

Our second trip was in 2015 a few months after my mom passed and it was a much needed trip to bring some smiles back to our faces.

We are going again in September and will be there the week of the two year anniversary of her death but I figure being at the happiest place on earth will help me keep my mind off of things a bit. It's a bit bittersweet since I have memories of her taking me as a kid but I love getting to share it with my kids now.

So sorry for your loss.

Wishing you lots of Pixie Dust on your upcoming trip.

 

[lindyv321]

So sorry for your loss.

Wishing you lots of Pixie Dust on your upcoming trip.

Thank you!