Bell Pkg texting not covered in US!!

[F4disneyfan]

Well I don't know what to tell you because my texting plan worked for me while I was in the United States.

Don't count on it happening going foreword.

 

[jenkh]

Well I don't know what to tell you because my texting plan worked for me while I was in the United States.

This new plan only went into effect in late August. I just called Bell myself as I have a trip in 2 weeks and was told my unlimited bundle no longer includes texts in the US. I can send from Canada to them for free, but when I'm in the states my bundle means nothing.

 

[CR Resort Fan 4 Life]

This new plan only went into effect in late August. I just called Bell myself as I have a trip in 2 weeks and was told my unlimited bundle no longer includes texts in the US. I can send from Canada to them for free, but when I'm in the states my bundle means nothing.

Did they say what date this went into effect?

 

[maggieb9975]

I was told August 1 but it would vary within the month depending on your billing date.....

 

[maggieb9975]

Well I don't know what to tell you because my texting plan worked for me while I was in the United States.

What date where you in the States?

 

[CR Resort Fan 4 Life]

What date where you in the States?

August 9th - September 1st. I also added the 500 text messages per month plan the same day I got the American calling plan and was not told the texting plan would not work when sending messages while in the United States.

 

[maggieb9975]

August 9th - September 1st. I also added the 500 text messages per month plan the same day I got the American calling plan and was not told the texting plan would not work when sending messages while in the United States.

Perhaps it had to do with when your billing cycle started....not sure....

The reason I started this thread was to let everyone know what Bell told me and to forewarn those that go to the states thinking they have their texting bundle......I didn't want it to get into a he said, she said debate......the IMPORTANT reason for this thread is to make people aware.....

Knowing Bell, I am sure that we all may get different responses and that is understood.....

However, I hope that if nothing else this thread makes everyone cautious of texting...

FWIW....The overwhelming majority of info from posters is that texting is NOT covered in a bundle while in the states.....

 

[F4disneyfan]

Perhaps it had to do with when your billing cycle started....not sure....

The reason I started this thread was to let everyone know what Bell told me and to forewarn those that go to the states thinking they have their texting bundle......I didn't want it to get into a he said, she said debate......the IMPORTANT reason for this thread is to make people aware.....

Knowing Bell, I am sure that we all may get different responses and that is understood.....

However, I hope that if nothing else this thread makes everyone cautious of texting...

FWIW....The overwhelming majority of info from posters is that texting is NOT covered in a bundle while in the states.....

You are correct and it isn't just with Bell it is Rogers also unless you pay the 50 dollars for 50 outgoing text messages for the month or 25 bucks for the 5 outgoing messages for the month. After those are used up it is bisuness as usual.

 

[potzie2]

Why would anyone get the Rogers 50 text messages for $50 when that works out to $1.00 each or you could just pay $0.60 each and not be bound to a commitment? Something seems amiss in this information.

Cheers,

Brian

 

[F4disneyfan]

Why would anyone get the Rogers 50 text messages for $50 when that works out to $1.00 each or you could just pay $0.60 each and not be bound to a commitment? Something seems amiss in this information.

Cheers,

Brian

Hey I don't make the packages I just posted what the Rogers CSR relayed to me when I called and asked.

 

[mousehse]

Bell said as of August 1/08 when all the changes came re texting that our packages still covered unlimited texting in Canada only!!!!
So please be forewarned...I am glad I found out ahead of time...but sure ticked about it!!

Just want to post and say THANK YOU!!!
We are leaving in about two weeks for a DCL cruise and it's because of your post that I called Bell this morning to find out about our text package...we have unlimited texting and have used this feature from the U.S. many, many times in the past (especially my 17 year old son). Bell confirmed your original post...U.S. is now considered international...$0.60 per outgoing text without a package; $0.25 per outgoing text with my package; no charge for incoming. I told the customer service rep that the only reason I called to check was because of reading the information on this website and that Bell customers should have been more clearly notified of the change...he actually agreed.

Again...thank you! I may have had to declare bankruptcy upon my return home I feel bad for those that head out for a nice vacation and use the texting feature like any time in the past and then get caught paying a huge bill.

 

[CR Resort Fan 4 Life]

I got my most recent statement on Monday and yes my texting plan was not good while we were in the United States and each time it was $0.60 per message. While I kind of wished someone at Bell would have said the plan does not work while in the United States I should have realized before it would not and this is why. I also have an unlimited internet access on my phone that is only good while in Canada, but not in the United States. So I should have realized if that was no good while I am down there then the same should apply to the texting plan. At least I will know all that when we go back to WDW this December.

 

[F4disneyfan]

I got my most recent statement on Monday and yes my texting plan was not good while we were in the United States and each time it was $0.60 per message. While I kind of wished someone at Bell would have said the plan does not work while in the United States I should have realized before it would not and this is why. I also have an unlimited internet access on my phone that is only good while in Canada, but not in the United States. So I should have realized if that was no good while I am down there then the same should apply to the texting plan. At least I will know all that when we go back to WDW this December.

This is just one more reason we opted to buy a TracFone for our trips you can activate it and use it for calls and text then let it go dormant and re activate it later on.

 

[disneyfreak89]

Bell confirmed your original post...U.S. is now considered international...$0.60 per outgoing text without a package; $0.25 per outgoing text with my package; no charge for incoming.

Mind me asking what kind of 'package' you have? I just called Bell yesterday myself and when I asked if the 60 cents could be lowered somehow, she said "nope".....could be because I'm on a prepaid plan (pay as you go) but still, she could have 'tried' to sell me a package.

 

[mousehse]

Mind me asking what kind of 'package' you have? I just called Bell yesterday myself and when I asked if the 60 cents could be lowered somehow, she said "nope".....could be because I'm on a prepaid plan (pay as you go) but still, she could have 'tried' to sell me a package.

We have a family 150 plan (150 minutes per month shared between both phones, free local evenings/weekends) for calls with an additional "Fun 20" package add-on (Unlimited text and internet). The "Fun 20" add-on is $20 per month.

 

[disneyfreak89]

Thanks.

 

[maggieb9975]

Just want to post and say THANK YOU!!!
We are leaving in about two weeks for a DCL cruise and it's because of your post that I called Bell this morning to find out about our text package...we have unlimited texting and have used this feature from the U.S. many, many times in the past (especially my 17 year old son). Bell confirmed your original post...U.S. is now considered international...$0.60 per outgoing text without a package; $0.25 per outgoing text with my package; no charge for incoming. I told the customer service rep that the only reason I called to check was because of reading the information on this website and that Bell customers should have been more clearly notified of the change...he actually agreed.

Again...thank you! I may have had to declare bankruptcy upon my return home I feel bad for those that head out for a nice vacation and use the texting feature like any time in the past and then get caught paying a huge bill.

You are most welcome! Bell still doesn't seem to know what they are doing tho'....

I called today to get the $20 - 100 minutes package for calling home etc and asked again about texting...I have package too and she said outgoing texts would be .60 cents! So if I get them for .25 cents I will be happy.

Oh well, at least they are free to receive. For me that works 'cause my 3 teenage girls are not coming on this trip so they will be at home texting me if need to and then I can call them with all my answers...my husband is going to go crazy for 3 weeks

 

[braydensmom]

Bell should really fix this, especially for the huge amount of people who now have data plans! Rogers easily beats Bell in this department. I have no idea now on what I am going to do, as I have a blackberry and will have to turn off the radio on it, so that I don't get data sent to me, but inturn i will not be able to recieve any texts...
I dont understand what the problem here is!

 

[maggieb9975]

Bell should really fix this, especially for the huge amount of people who now have data plans! Rogers easily beats Bell in this department. I have no idea now on what I am going to do, as I have a blackberry and will have to turn off the radio on it, so that I don't get data sent to me, but inturn i will not be able to recieve any texts...
I dont understand what the problem here is!

Hi there, have you called Bell 'cause I believe they do have a browser plan while in Florida...worth a try...

 

[braydensmom]

Hi there, have you called Bell 'cause I believe they do have a browser plan while in Florida...worth a try...

I just got off the phone with them, and with my corporate plan, i can have each MB for $8 on top of what i already pay. Text messages will be $0.60 I just dont understand why Bell can't just buy time or data from a company in the US so that its cheaper for us all.