UnderTheMistletoe
DIS Veteran<br><font color=green>DH calls me "Figg
- Joined
- Nov 8, 2005
- Messages
- 1,946
Here we are again.
At this point, they are telling me that they have no record of having ever even RECEIVED the deposit check made to them in the mail. My online billing statements posted that the full amount was debited from my account on January 18th. They're telling me that they will fix it only if it is "their fault." How is it NOT your fault? I am out a $255 deposit that was mailed to your company and it has not been credited. Sorry, but I'm not in the habit of giving $250 away to people.
I would seriously suggest looking elsewhere for bouquet preservation. These people are not worth the hassle. My experience with them has been disappointing to say the least. Customer service? Non existent.
At this point, they are telling me that they have no record of having ever even RECEIVED the deposit check made to them in the mail. My online billing statements posted that the full amount was debited from my account on January 18th. They're telling me that they will fix it only if it is "their fault." How is it NOT your fault? I am out a $255 deposit that was mailed to your company and it has not been credited. Sorry, but I'm not in the habit of giving $250 away to people.
I would seriously suggest looking elsewhere for bouquet preservation. These people are not worth the hassle. My experience with them has been disappointing to say the least. Customer service? Non existent.