Be Aware of this

[connie1042]

We had dinning reservations at Cape May Cafe in May. We arrived on time, and my daughter checked in while I used the restroom. When I came out my daughter said they could not find our reservation. I had all our reservation numbers in my billfold, just for this reason. I showed her the number and we were seated without much wait. When I got home, I checked my bank statement and could not figure out what a $50.00 charge was on my card. It said WDW Dine, then a bunch of numbers. We were on the dinning plan, so could not figure it out. I called Disney Billing and they said it was a charge for not showing up for our Cape May reservation. So she looked it up and saw that we were on the dinning plan, and that we did eat there. So they are sending the money back to my account. I never thought about the 10 dollar fee, because we made all of the reservations we booked. So, if you arrive at a reservation and they can not find it, and they seat you, make sure that you are NOT charged for the reservation they could not find.

 

[disneybliss2]

What a glitch! I'm so glad you caught the error. Thanks for passing the info along so we can be watchful.

 

[LoriJune]

Thanks for the tip, that would definitely slip my mind...

 

[Cherinva]

Thanks for the heads up....I have 1 ADR that I had to secure with a CC this year.

 

[HappyGal]

Good to know, thanks for sharing!

 

[CanadianPaco]

Thanks for sharing!

 

[TiggerTrigger]

I swear- I'm going to be checking my bank account every day we're there to ensure I don't have any erroneous no show charges applied to my card. I mean- I don't mind the CC hold if it helps free up ADRs, but geez- they need to get it right. At least OP got it squared away.

 

[wdwnut61]

Thanks for sharing good to know

 

[Liv4Dis]

Thanks for the info. We have a couple of dinners confirmed with CC. I am glad you got it sorted out.

 

[KimberlyE]

Thanks for the tip! We have several CC secured ADR's so I'll definitely be on the look-out for erroneous charges!

 

[RaySharpton]

That happened to me two years ago when I saw my credit card, but Disney made a refund when I called about it.