Went with DDs and 4 grandkids. Beautiful resort for families. Kids loved the playground and splash area. I think the resort was full but never felt crowded. No problem getting chairs. Didn't notice chairs being reserved with towels and no people. I don't think the resort is the same since the 2003 hurricane, still has the odor. We did have a clogged drain upon arrival along with a sewer smell. It had to be fixed the next day. We had connecting Inn rooms so not a problem and did not effect the pleasure of our trip. Enjoyed the healthier food choices at Bleachers. Did the Sat. morning character breakfast. The characters went out of their way to interact with each kid. And those Mickey waffles...Yum. I see the contradiction, healthier food vs Mickey waffle. Fun trip.