Have two 2-bedroom units booked for next month at our home resort of Saratoga Springs for 11 guests. Went on-line to order magicbands. Was surprised my choice of magicbands was limited to a little more than a dozen, only one of which was a solid color. All the rest were more expensive designs. My grandkids like to pick their own color.
Called guest services and was told that in order to buy the solid colors, I needed to order them through "reservations". Called reservations and, due to long wait times, requested a call back. Got a call back about an hour later from the "on-line help" dept. The person was friendly and said he had to check with his colleagues. Came back after a while and said that, unfortunately, my only option was to order from the limited styles available on-line, unless I wanted to wait until we got to WDW and purchased them from a retail store. I should mention that we have tickets and reservations for four theme parks during the week that we are there.
He indicated that the first person I spoke with misinformed me. An alternative would be to have the other adults in our group use My Disney Experience to get into the theme parks by creating their own accounts. I would have to call back and transfer the profiles and tickets to the new accounts. But it seems a lot easier and flexible if I could just have the tickets embedded in individual magic bands, which is what we have been doing for years.
Is anyone else having similar problems? Anyone have any suggestions how I can purchase solid colored magic bands prior to our trip? Thanks in advance.
Called guest services and was told that in order to buy the solid colors, I needed to order them through "reservations". Called reservations and, due to long wait times, requested a call back. Got a call back about an hour later from the "on-line help" dept. The person was friendly and said he had to check with his colleagues. Came back after a while and said that, unfortunately, my only option was to order from the limited styles available on-line, unless I wanted to wait until we got to WDW and purchased them from a retail store. I should mention that we have tickets and reservations for four theme parks during the week that we are there.
He indicated that the first person I spoke with misinformed me. An alternative would be to have the other adults in our group use My Disney Experience to get into the theme parks by creating their own accounts. I would have to call back and transfer the profiles and tickets to the new accounts. But it seems a lot easier and flexible if I could just have the tickets embedded in individual magic bands, which is what we have been doing for years.
Is anyone else having similar problems? Anyone have any suggestions how I can purchase solid colored magic bands prior to our trip? Thanks in advance.