I don't think I've been to the same restaurant as some of you. Seriously, we've always had a GREAT experience at Ariel's, from the food to the Princesses! We've eaten there 4 or 5 times and we really enjoy it. The Princesses always spend a special moment or two extra at our table, Jasmin even takes pictures with DBF (she's his fave) and they always chat the girls up about our trip and what their favorite things are, we get at least 5 minutes with each Princesses. Last time (about 3 weeks ago) we got walk up seating and we got to meet Mulan and Pocahontas which was really neat for us.
As for the food, we've never been unhappy. I love the onion soup, it has a lot of broth with some onions, cheese over the top and a piece of bread. It's not the best onion soup and no it's not drowning in cheese but I still love it, get it every time. Last time I had the Chicken Cesaer Salad, it was really good, big enough that I didn't finish it but I really enjoyed it. I've also had the Penne pasta, which I almost had last time, and loved it. I've done the cheeseburger as well but it was a bit dry. DBF has done the Salmon BLT, the meatloaf and the fish and chips, he's enjoyed them all. The girls usually just go simple and get chicken or the octadog, they have never complained about the mac n cheese and they always eat their carrots and celery with Ranch. For dessert they get the apples w/caramel, I get the apple crunch thing and it's been very good, the apples can be firm sometimes but it's edible and DBF get the chocolate cake. We've also done breakfast which was quite good. I guess we've been 5 times because I've done the pasta twice and we did the breakfast once.
hth