Argh CEM help please

[Suzi-Q]

Help please from someone who's ordered AP's from CEM recently. Having probs with my google translate page - it's only translating part of the pages so I'm not sure I've done this right

Managed to register & pay on CEM & then have ordered a Dream annual passport, payment has gone through ok & I've received the confirmation email from CEM.

Fine so far but I wanted the free childs AP as well, if I put 2 AP's in my basket it charged me for 2 but when I just put 1 in I couldn't see anything that said free childs passport & on the confirmation email it just mentions the one?

Do they automatically send a childs one with each one ordered or was there somewhere I should have requested it??

I notice they are not open over the weekend so should I just email to query it and wait for a reply on Monday ?

Thanks in advance

 

[Carrie_Cat]

You just order the one AP - They will send you a free childs AP as well with your order.

You can also send them a mail if you want asking for one to be doubly sure but in general they either send it along with the paid one or send you a mail asking you how many you want when buying several

 

[Suzi-Q]

Thank you Carrie

Think I will drop them an email anyway as I've just noticed my address isn't showing 'UK' on it.
Not sure if I should have entered 'UK' anywhere on the subscription form because for some reason my google translate page is throwing a wobbly and translating it from French into English but only part of the page, the rest of the page appears to be in German and my German is worse than my French

 

[Carrie_Cat]

Thank you Carrie

Think I will drop them an email anyway as I've just noticed my address isn't showing 'UK' on it.
Not sure if I should have entered 'UK' anywhere on the subscription form because for some reason my google translate page is throwing a wobbly and translating it from French into English but only part of the page, the rest of the page appears to be in German and my German is worse than my French

Would probably be best Which translator are you using so that I can avoid it !

I did German at school and then came here so I've never used the German and had to learn French from stratch