April 2010 ABD Backstage Magic : California Here We Come!!!

[macman752]

Last night Sally and I were walking through Downtown Disney to the Disneyland Hotel for dinner. Heading in the opposite direction was a group
of persons being led by a CM holding up an ABD sign. (Think South American tour group.)

The entire group had just come from Hook's Point as each was wearing a paper
captain's hat from the restaurant.

Can't wait to see Pete wearing his!

...Dave

 

[stenogoddess]

Are you kidding? I can't wait until it's ME doing this!

 

[Tonya2426]

Anybody else excited that our Adventure starts in 200 days!!!!

 

[Tonya2426]

Wow!!! I killed the tread with my last post!!!

 

[MenashaCorp]

I think it'll pick up in here after the holidays.

 

[katscradle]

Anybody else excited that our Adventure starts in 200 days!!!!

I am!

 

[stenogoddess]

I've got a trip to Vero Beach that starts on Sunday, soo can't wait, and then the 1/2 marathon in January, and then my laser like focus will totally be on this trip.

 

[TheTXTaylors5]

The entire group had just come from Hook's Point as each was wearing a paper
captain's hat from the restaurant.

Can't wait to see Pete wearing his!

...Dave

Thank you for my laugh for the day!

Jennifer

 

[TheTXTaylors5]

Anybody else excited that our Adventure starts in 200 days!!!!

We're VERY excited over here!!!!!!! With the chaos of every day life, the thought of this trip always puts a smile on my face.

Jennifer

 

[TheTXTaylors5]

Bill and DS9 went to the Cowboys game last night in the new stadium. He paid the infamous $60 parking fee. Highway robbery!!!! He got to see the paver I got him for his birthday. They had a great night that I know DS9 will remember forever.

Bill informed me not too long ago, we are the proud owners of six (6) Hannah Montana tickets. She comes to Dallas in a few weeks. It pays to know someone that works at the American Airlines Center. The kids, even DS4, still like HM and her music. I need to remember to bring ear plugs this time. We went to a Hannah Montana/Miley Cyrus concert a couple of years ago and those little girls can scream! Reminder: Bring ear plugs!

Jennifer

 

[k5jm]

wrong thread, sorry

 

[tickledtink33]

I am getting really annoyed with ABD. I purchased my airfare based on tthe tour FAQ's posted on their website.

2) What airport do I fly into and out of?
We will pick you up from Los Angeles International Airport (LAX) on your arrival day. Your flight should arrive no later than 1:00 p.m. At the end of your adventure, we will transfer you to Los Angeles International Airport (LAX) or John Wayne Airport (SNA). You may schedule a departure flight for anytime after breakfast.

3) Are transfers included if I arrive or depart from different locations or at different times from the itinerary?
No. Transfers are only included from the specified arrival/departure airports and hotels. For arrival in Los Angeles, transfers are included from the Los Angeles International Airport (LAX) to the Renaissance Hollywood Hotel. On your departure day, transfers are available from Disney's Grand Californian® Hotel & Spa to the Los Angeles International Airport (LAX) or the John Wayne Airport (SNA).

I am flying into LAX and departing from SNA. I chose to depart from John Wayne as the flight times worked out much better and it is a smaller, easier airport for me to navigate with my vision. And since their online FAQ's said we could fly out of SNA I took advantage of it. However, the FAQ sheet I received with my travel agreement says we can only depart from LAX to get the tranfer. If this is a change in their policy then shouldn't they UPDATE THEIR STINKIN WEBSITE! It's not like we received this paperwork just a few days after booking. It took ABD a month and a half to mail them out. Which is typical by the way. The last time I booked with them it took them about 6 weeks to send me my paperwork. Guess I will be paying for and providing my own transportation back to the airport via the Disneyland express.

1)refuse to give past guest discount
2)improperly crediting payments
3)incorrect online FAQ's

What's next ABD?

Thanks for letting me vent, I feel better.

This will not be my first ABD. I went on Southwest Splendors back in 2007 and it was fabulous. I had a great time. But their Administrative side leaves a lot to be desired. Yes, I had problems on my first tour with the air dept. Thank goodness I am paranoid and vigilant or I would have been stuck in Grand Junction Colorado with no flight home. But the tour was a completely different story. It was well planned and put together and the guides were terrific. I am confident this tour will be just as awesome. And I get to travel with some of the best people EVER! Which is going to make it even that more special.

Now back to being excited about this trip!!!!

 

[DisneyKevin]

I am flying into LAX and departing from SNA. I chose to depart from John Wayne as the flight times worked out much better and it is a smaller, easier airport for me to navigate with my vision. And since their online FAQ's said we could fly out of SNA I took advantage of it. However, the FAQ sheet I received with my travel agreement says we can only depart from LAX to get the tranfer. If this is a change in their policy then shouldn't they UPDATE THEIR STINKIN WEBSITE!

Hi Kim,

I will be happy to vent with you any time you'd like, but in this case.....the FAQ sheet is incorrect.

I just called ABD to verify this info and you CAN fly into or out of LAX of John Wayne.

You are still eligible for transfers to and from either airport.

ABD was not aware that their information doesnt match and they will correct that immediately.

Hope this info helps.

 

[klam_chowder]

Kim

Hope it all works out for you...ITA about being confident that our tour will be totally AWESOME - I'm pretty sure Pete & John are gonna take care of us when we're there if ABD gets out of line Until we're there looks like KK's holding the fort

I'm really excited about this trip too - seeing the Muppets on the Give a Day, Get a Day ad got me babbling to DH about this again

cheers,

 

[3guysandagal]

Hi Kim,

I will be happy to vent with you any time you'd like, but in this case.....the FAQ sheet is incorrect.

I just called ABD to verify this info and you CAN fly into or out of LAX of John Wayne.

You are still eligible for transfers to and from either airport.

ABD was not aware that their information doesnt match and they will correct that immediately.

Hope this info helps.

Woo Hoo! Kevin to the rescue!

Glad all is working out Kim!

 

[tickledtink33]

Hi Kim,

I will be happy to vent with you any time you'd like, but in this case.....the FAQ sheet is incorrect.

I just called ABD to verify this info and you CAN fly into or out of LAX of John Wayne.

You are still eligible for transfers to and from either airport.

ABD was not aware that their information doesnt match and they will correct that immediately.

Hope this info helps.

You are fast as lightning Kevin. Thank you for the info. It's not like the $20 for the transfer was going to break my bank account. It's just that their online FAQ's and travel document FAQ's had conflicting information. I am flying into LAX. Not my preference but I'm coming from Orlando and can fly nonstop into LAX. Gonna spend a couple of days on DVC points at WDW to get warmed up.

 

[OKW Lover]

Hi Kim,

I will be happy to vent with you any time you'd like, but in this case.....the FAQ sheet is incorrect.

I just called ABD to verify this info and you CAN fly into or out of LAX of John Wayne.

You are still eligible for transfers to and from either airport.

ABD was not aware that their information doesnt match and they will correct that immediately.

Hope this info helps.

So, in this case (and many others)
Kevin was right
He and John deserve each other

 

[DisneyKevin]

He and John deserve each other

I cant think of a higher compliment.

Thanks.

 

[klam_chowder]

I cant think of a higher compliment.

Thanks.

Wow, that is so sweet!! <----- virtual only - I know John's not huggy-huggy

cheers,

 

[TheTXTaylors5]

He and John deserve each other

That could be taken two ways. (just kidding!!!!!!)

Jennifer