We visited Disney World in Orlando, FL in mid-December 2013. We decided to treat our son and his family to a once-in-a-lifetime trip. My husband has Parkinson's and as a result walking for any distance is a problem. We decided to check on scooters to enable him to visit all the Disney parks and accompany our family to see all the attractions. I searched the DISNEY site for suggestions, and I found that going off-premises was the best bet. You can rent a scooter daily at the parks, but you had to return it before you left the park. As there is a fair amount of walking between the park, hotel and busses, renting a scooter for the week was the option we pursued. APPLE SCOOTER's options and policies were clearly stated on their website. They delivered to the resort the day we arrived (was ready and waiting) and picked it up the day we left. Insurance was included in the price. The scooter was in new condition and was very comfortable. We had one problem on our first full day at Magic Kingdom, and when we called, a service rep from APPLE SCOOTER arrived within 1/2 hour to resolve the problem. After that it was smooth sailing, and my husband enjoyed "scooting" around the parks along with our 8 1/2 yr old grandaughter. I found the staff to be really nice and they were able to answer my questions and recommend the best product for our stay. I would recommend APPLE SCOOTER if you have a need for good mobility around the parks. The price was better than the competitors. Having the APPLE SCOOTER certainly made for a better experience at Disney World for us!!!