AP website login problem

[JackieLand]

I got new APs on our last trip. I am trying to logon to the AP website and it keeps giving me an "invalid Id number" error. My old AP use to work. I purchased the new APs with the 10% discount referral from a friend back in June. What am I doing wrong? Thanks. BTW, I have tried this a few times over the past week and still get the same error (also with my husband and sons AP).

 

[Vickie46]

I had the same problem last week... I wasn't you the arrow down button for the first 3 letters... after I did that it worked... good luck.. it took me a while to figure out what I was doing wrong... also the last three number they told me to start with a 0 then my 2 numbers