AP Only Info Thread Reservation System /Extensions / Refunds

[OKWFan88]

I called on July 29th to cancel my out of state AP and in MDE still shows my pass with the extended extension.

 

[KristinU]

I called on July 29th to cancel my out of state AP and in MDE still shows my pass with the extended extension.

Pretty much the same here. Out of state platinum APs. We cancelled via the email link for DH and my APs on July 15th and called to cancel DS's on July 21st. All three are still showing in MDE as active with the extended expiration date.

 

[Iowamomof4]

I called to cancel before July 11 and also cancelled using the email link (dh and I each got an email, I used each link to cancel our passes). We got our refund today and our passes are still showing up in MDE (including a link to renew my pass). We have platinum passes.

 

[sfbank]

Just got a refund for DDs Platinum Annual Pass by check in the mail today. I had originally called and requested the refund for hers since she is starting grad school next week so vacation will be up in the air for her unless on break the next 2 years. Ours were extended and we were lucky to purchase new passes and make park reservations for January before they shut that down again. Her pass renewed August 9th. She had used 11 days. Refund amount was $383.18.

 

[OKWFan88]

Has anyone tried to book a resort stay but the pricing isn't correct since the AP discount still shows even though technically the AP is in process to cancel? I'm trying to book online a resort stay only for the middle of Sept. and the only pricing that comes up is the AP discount room and that isn't correct since my AP should be technically cancelled as of 8/11/2020... I'll probably have to call.

 

[focusondisney]

Has anyone tried to book a resort stay but the pricing isn't correct since the AP discount still shows even though technically the AP is in process to cancel? I'm trying to book online a resort stay only for the middle of Sept. and the only pricing that comes up is the AP discount room and that isn't correct since my AP should be technically cancelled as of 8/11/2020... I'll probably have to call.

I have always been able to pull up other rates on the website too. Scroll back to room rate & click on that, it will give you the rack rate.

 

[celerystalker]

I've noticed something weird - I'm sometimes able to make Park reservations even though there isn't any availability showing in WPRD. I'm on an AP only (but I am a Florida resident, not sure if that matters) - I just tested it right now and was able to make an Epcot reservation for tomorrow. So weird!

Anyone else seeing this?

 

[mitsukoshi samurai]

Epcot has never been booked up

 

[PrincessV]

I've noticed something weird - I'm sometimes able to make Park reservations even though there isn't any availability showing in WPRD. I'm on an AP only (but I am a Florida resident, not sure if that matters) - I just tested it right now and was able to make an Epcot reservation for tomorrow. So weird!

Anyone else seeing this?

That is weird! Iv'e heard tale of the opposite: availability showing open, but booking shows full.

Epcot has never been booked up

Actually... it has. That's the point above: it shows booked up.

 

[mitsukoshi samurai]

Last minute cancellation

 

[Runnsally]

Just got a refund for DDs Platinum Annual Pass by check in the mail today. I had originally called and requested the refund for hers since she is starting grad school next week so vacation will be up in the air for her unless on break the next 2 years. Ours were extended and we were lucky to purchase new passes and make park reservations for January before they shut that down again. Her pass renewed August 9th. She had used 11 days. Refund amount was $383.18.

This is very strange. Have two paid-in-full platinum APs originally set to expire August 25th - both with conformed cancellation emails. Today I received only one refund check (despite the purchasing credit card still being active) for...wait for it...$383.18! I assume they are refunding the 117 day park closure period separately and using the prevailing annual pass price to calculate the refund (actually an over-estimate in our case as the passes were renewals with the discount). Quite the process!

 

[pepperandchips]

I've noticed something weird - I'm sometimes able to make Park reservations even though there isn't any availability showing in WPRD. I'm on an AP only (but I am a Florida resident, not sure if that matters) - I just tested it right now and was able to make an Epcot reservation for tomorrow. So weird!

Anyone else seeing this?

You can “refresh” for dates to open up like you could with fastpasses before.

The availability calendar is not totally real time. I don’t think anyone knows when a date goes from yellow to grey but it’s probably when availability hits a certain low number (which could be zero). If someone cancels, you can nab their spot, but the calendar doesn’t change back.

 

[yulilin3]

I've noticed something weird - I'm sometimes able to make Park reservations even though there isn't any availability showing in WPRD. I'm on an AP only (but I am a Florida resident, not sure if that matters) - I just tested it right now and was able to make an Epcot reservation for tomorrow. So weird!

Anyone else seeing this?

It's similar when you refresh for a hard to get fp, like FoP, it always show unavailable, but you refresh and refresh and something opens up, probably someone else canceling that day, I've managed to get dhs reservation by refreshing

 

[DaveNan]

I had 3 pairs of family members that all had AP’s paid for mostly with gift cards. We all requested the partial refund of the closed time back in June. We all got individual checks on different days over the last 3 weeks, but the final refund arrived yesterday. Mine was for a dvc gold pass. Parks were closed for 117 days, which I only had access on 103(14 blackout days around Easter that we did not have access). In the entire year we would have had access to either 335 or 336 days (the whole inclusive thing) since there are 30 total black out days. AP cost was 699 plus tax for a total of 744.44. Refund was 229.74. It is within a dollar of using the 103/335 (or 336) *699*1.07. I can’t seem to make it work to the penny, but it is very close.

 

[DisMommyTX]

Monthly payment plan for Gold APs. I didn't request anything, and passes show the extended-extended dates. I am able to make reservations through the original 117 day extension (but not the extra 30 days). Anyway, our monthly payments have not restarted. It usually charged on the 21st, but our card hasn't been charged for July or Aug. Does this mean my passes were actually cancelled? Or, maybe bc we started paying 2 months before activating the passes originally they are somehow catching it up and will be charged starting the 3rd month after park opening? Has anyone else reported anything like this?

 

[yulilin3]

Monthly payment plan for Gold APs. I didn't request anything, and passes show the extended-extended dates. I am able to make reservations through the original 117 day extension (but not the extra 30 days). Anyway, our monthly payments have not restarted. It usually charged on the 21st, but our card hasn't been charged for July or Aug. Does this mean my passes were actually cancelled? Or, maybe bc we started paying 2 months before activating the passes originally they are somehow catching it up and will be charged starting the 3rd month after park opening? Has anyone else reported anything like this?

You can call the payment plan line 888 701 4100, mine are out of schedule as well and im keeping them

 

[DisMommyTX]

You can call the payment plan line 888 701 4100, mine are out of schedule as well and im keeping them

I figure they will start charging eventually. I don't know if it's worth calling to give them money sooner, so much as I was wondering if I was the only one or any others have seen the same thing.

 

[mitsukoshi samurai]

Didn’t get charged for July, we cancelled

 

[yulilin3]

I figure they will start charging eventually. I don't know if it's worth calling to give them money sooner, so much as I was wondering if I was the only one or any others have seen the same thing.

I was just afraid they would cancel them due to lack of payment, that's why i called

 

[yulilin3]

Didn’t get charged for July, we cancelled

That makes sense thought