We just used WeGoShop for our July trip and it worked out perfect. The person that you talk to, her name is Marge, and she was great. She asked us to call her as soon as we finished checking in. We did that and she was at our resort with our groceries within an hour and a half. We wanted to wait so we could pay her cash. She also takes a credit card. As soon as we saw her and spoke with her, she took care of the rest. Had our room been available she would have delivered it right to the room. We thought it was great and we will continue to use WeGoShop for every trip from now on.