Oh My God. They're crazy. Burbank is about 30 minutes away from Anaheim (Orange County).
Yes. My 3 hr non stop changed to 6+ hr one stop. I ended up changing my flight from coming into SNA to Long Beach. I got my non stop back ,and the drive wasn't much longer. It ended up costing a bit more, as they don't honor purchase price if you change airports. Bit at least I didn't have to tell my grandkids that their pool day wasn't going to happen.
I thought that if they changed your flight, you had the option to fly into a few alternate airports at no additional cost. I could be totally wrong about that in today's market but they used to let me switch airports if they changed my flight. For instance, I usually fly from SMF-SNA. If they changed my flight to a time that didn't work, I could choose my own and could fly into LGB, BUR, LAX, or ONT for the same price. This was only if they'd initiated the change. Maybe they don't do that any longer.
True. My Delta flight to NYC, later this month changed also. The airlines have finally adjusted their schedules to accommodate their current staffing levels. It's totally backwards, schedule with your current staffing levels, and then add flights if you are able to recruit and train people. Then they didn't take into account that airports are short staffed also for screeners, baggage handlers, etc. My local airport is telling people to get there 3 hours before boarding time (not takeoff)!
Agree the issue is not just with Southwest. But Southwest was always the airline that waited to put their schedule out, only books 5-8 months in advance, and therefore rarely changed or cancelled their flights. I know the airline industry has changed a great deal during a pandemic, but the changes Southwest has gone through is greatly taking away from the biggest advantage we saw with them - the fact that 95% of the time when you purchased a flight, that flight didn't change more than a few minutes (if at all). Now they're making us wait to book AND they are changing flights as regularly as the bigger named airlines. We've seen more changes and cancellations with booked Southwest flights in the past year than we did in the previous 15 combined. I hope they get the schedule back to being more set and not so unpredictable. Travel right now is tough enough without having to worry about the flights changing or being cancelled.
There was no price change if I did SNA, but told me it was more to LGB. At that point, I had already had to be on hold twice for almost an hour, so I didn't question it. I wasn't able to do it online, because I was trying to coordinate two different confirmations with minors traveling. Maybe it was the fare choice that wasn't available to LGB.
Oh yeah, that wouldn't be worth the trouble! Worth the extra money not to have to deal with another round with customer service.
I have flown 3 times in the last couple of months within CA and I've not had any issues. I fly into SNA or LGB. I have had flight changes on a Delta trip to NC and my girls had SW flight changes for a CA-Hawaii trip. I've heard the worst of it is from now through the end of summer, though.
on the very BEST day. At 2am. With no one on the road.
