We checked out on Saturday aftr spending a week at SOG. We were in the old section and were very happy with our room and housekeeping. However hotel management in general left a lot to be desired. Bell service was very poor, the excahnge shop is poorly staffed and restaurant personnel were either very good or totally indifferent to customer service. To their credit, management listened to my comments, but my point is that after being reopened for almost 4 months, the management problems should now be resolved. The facility is beautiful and we will go back, but we will go with much lower expectations.