deakam
DIS Veteran
- Joined
- Mar 7, 2011
- Messages
- 1,188
On my last trip I had an issue that I have never had before and was wondering if anyone else has ever had this happen to them.
We had a lunch reservation at Liberty Tree. It was just my adult son and myself. We checked in 10 minutes early and sat down to wait. And wait and wait and wait. 30 minutes later so 20 minutes after our reservation I went to the desk to see why people that had just walked in were being seated and we were not. The response was we are very busy. Ok---so we wait and we wait some more. Forty minutes later---so an hour past our reservation with the lobby nearly empty I went to the desk and asked why I am required to have reservations if the time is not honored. The CM said and this is a quote "today if you didn't have a reservation you would not be eating here." As she turned her back on me I said I have a reservation and I am still not eating. Shortly there after we and another group of 2 that had been waiting as long us were escorted to a nearly empty room. I have no proof but I believe that our reservation was set aside in favor of larger groups.
Now the food was great and the service top notch but I really think we were pushed back because we were only 2 people. By the time we were actually seated the place was nearly empty. An hour and 10 minutes past our reservation. Just curious if anybody else has had this happen. We usually travel with a larger group this was unusual for us.
We had a lunch reservation at Liberty Tree. It was just my adult son and myself. We checked in 10 minutes early and sat down to wait. And wait and wait and wait. 30 minutes later so 20 minutes after our reservation I went to the desk to see why people that had just walked in were being seated and we were not. The response was we are very busy. Ok---so we wait and we wait some more. Forty minutes later---so an hour past our reservation with the lobby nearly empty I went to the desk and asked why I am required to have reservations if the time is not honored. The CM said and this is a quote "today if you didn't have a reservation you would not be eating here." As she turned her back on me I said I have a reservation and I am still not eating. Shortly there after we and another group of 2 that had been waiting as long us were escorted to a nearly empty room. I have no proof but I believe that our reservation was set aside in favor of larger groups.
Now the food was great and the service top notch but I really think we were pushed back because we were only 2 people. By the time we were actually seated the place was nearly empty. An hour and 10 minutes past our reservation. Just curious if anybody else has had this happen. We usually travel with a larger group this was unusual for us.