I got a postcard with my father's name at our address yesterday. I called and told them he had only travelled with us, didn't live here and after a few moments checking, they let me use the pin--said it was for the "household". The very patient reservationist tried for 45 minutes to get dates for me. Finally, we got one night dlx concierge at GF RPC (we wanted more but so far no other nights for our trip available) and 4 nights AKL concierge. I will still keep calling to get more nights but there was no problem with two resorts. They also said if our family decides to join us we could add more rooms if available at that rate. I was so excited, this is our 1st postcard ever! Oh, we saved about $90/nt.--AKL concierge $373.60 w/tax or $335 w/o and GF dlx RPC 563 inc. tax. Just keep trying.