Hi - DH and I stayed there in September for 9 nights. Our room was on the 8th floor - it was a good size with a huge king bed that goes down as the comfiest I've ever slept in. There was a nice big relaxing chair, desk etc and armoir with TV. Bathroom was great - bath, shower ( really powerfull ) sink with loads of room, hairdryer, loads of towels etc. Even had coffee maker in room. All in all we were really impressed.
The hotel itself is lovely, really nice bright reception area - there is a bar and restaurant. There is also convention rooms but we were never aware of any extra people! Pool area is great - plenty of longers and towels - there is a gym ( sorry, had too good a holiday to try it out! )
Plenty of car parking spaces, lovely staff and there is even an unlimited refill mug ( Tiki Cup ) if you want. We also were impressed with the location of the hotel - right on the corner of Sand Lake Road/ Universal Boulevard. 5-10 mins walk to the heart of I Drive and the hotel lays on courtesy buses to the theme park.
We hope to book another trip for next year and would have no hesitation staying at the Crowne Plaza Universal again. Thumbs up!!! Hope this helps - sorry I can't answer your ? on club rooms.