We have been trying to upgrade our Dec booking over Xmas to a Club Level room. We were waiting to see if we could use a code but as they were ending up costing more we had to make some decisions about how much we were spending.
When we decided to go for it we have had a problem with availability for 12/17 - 12/30.
Tonight online almost every resort has availability at CL with more than one room type - when we called CRO nothing.
We have spoken to 3 CM's who in turn have checked with the resort and Guest Services who all say nothing available.
Anyhow we booking the CR Atrium Club online whilst on the phone to CRO and they have confirmed that we have a room.
Does anybody know what's happening?
When we decided to go for it we have had a problem with availability for 12/17 - 12/30.
Tonight online almost every resort has availability at CL with more than one room type - when we called CRO nothing.
We have spoken to 3 CM's who in turn have checked with the resort and Guest Services who all say nothing available.
Anyhow we booking the CR Atrium Club online whilst on the phone to CRO and they have confirmed that we have a room.
Does anybody know what's happening?