“The longer I live, the more I realize the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, the education, the money, than circumstances, than failure, than successes, than what other people think or say or do. It is more important than appearance, giftedness or skill. It will make or break a company... a church... a home. The remarkable thing is we have a choice everyday regarding the attitude we will embrace for that day. We cannot change our past... we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and that is our attitude. I am convinced that life is 10% what happens to me and 90% of how I react to it. And so it is with you... we are in charge of our Attitudes.”
- Charles R. Swindoll
I love this quote and to me, it embodies how DH and I handle life. We had some annoying things happen on our last WDW trip - not bad - just annoying. Like the fact that I am short and I couldn't get into our bed in our BWI Garden Suite without a footstool or climbing on the table first. I could have totally whined and complained about it but I didn't. Instead, I would laugh the entire time I was climbing (really more vaulting) into bed. After all, I was staying in a Garden Suite at BWI! How could I complain?
I was disappointed about the yucky coffee everywhere at WDW. I'm a Starbucks girl and the Nescafe grossness just doesn't work for me. Instead of complaining about it though, I went around discovering places I COULD get good coffee on property and every one of those cups was a gift in and of itself. DH still laughs at me for drinking the entire french press pot of 100% Kona when we had breakfast at Kona Cafe. I was vibrating by the time I finished the pot but I sure was happy!

Now I have my list for our trip this December so I will be prepared. It will be an adventure!
We picked BWI for our last trip because I love Epcot and the proximity was great. Unfortunately, I wasn't aware that the buses shared with 4 other resorts. We rode the bus once, didn't like it and drove our rental car the rest of the time. Yes, I know not everyone can do that. I just think that there is no real reason to complain about it when you can't change it. Yes, it is completely worth mentioning once in a report, but for heavens sake, don't harp on it!
We were lucky enough to get a towel animal AND a card/balloon for our anniversary. I was blown away by them both and felt incredibly special. I didn't realize I was supposed to expect them having not read the boards about them before our trip.
I can tell you for sure that not every CM said hello to us on our last trip and it just didn't matter all that much because I didn't realize it at the time, nor remember later that they hadn't done it. What I DO remember are the CMs who went out of their way to walk across a crowded walkway to wish us Happy Anniversary when they saw our buttons and who took the time to chat with us in stores, restaurants and attactions. I especially remember the sweet character CMs who didn't mind having to hug and have a conversation with a woman in her late 20s because she was caught up in the magic.
I can't remember seeing any trash on the ground in the parks because I was too busy looking around with stars and pixie dust in my eyes from being at my favorite place.
My wish for the people who have these horrible experiences is that they step back and re-evaluate the importance of the "issues" they are experiencing and then compare them against the overall experience of being at Disney. Hopefully that will help them put things into perspective.