Allergic Reaction to bedding - letting DW know

SEA333

DIS Veteran
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May 11, 2013
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Just curious on what other's have done...

DS7 woke up with hives all over his cheeks the first night we were at POR last Thursday. He was fine otherwise and we thought maybe it was from the chicken wing sauce from Ohana the night before that he got all over himself LOL, so off to the parks we went...and the hives got better during the day. We didn't take any chances, though, so we went to the drugstore and bought benedryl, which we gave him at bedtime.

Next morning, hives again and a red rash all over his forearms (he sleeps on his stomach with his arms under the pillow. Uh-oh...parks, he was OK, mornings - rash and hives. OK, so it's something at the resort.

Next night, we wrap the pillow in DH's t-shirt. No hives on DS's face, but still red rash on his arms the next morning.

Next night, pillow is wrapped, and we put another t-shirt under the pillow. In the morning, no hives, very little rash on arms.

So, obviously, DS was allergic to something in the bedding. He has asthma, but no known allergies to anything else...no food, no seasonal, no nothing. Using DH's t-shirts worked, so we did that the rest of the trip.

When checking out, I mentioned it to the CM...I wasn't complaining and obviously I could have alerted them before check-out, but we figured there wasn't anything they could do about it anyway, DS was fine other than the rash and hives, and we LOVED it there and didn't want to cause a headache by taking time to finding somewhere else, etc.

The CM was super-nice, but even she said that there wouldn't have been anything they could have done. She didn't have any reaction when I stated the only reason I mentioned it was just in case DW tracks these types of issues to determine whether they need to change detergents, how many people have reactions, etc., which I can see that CM's are probably instructed not to comment due to liability issues, which is totally fine. She was still really sweet and nice. She did say she would note it.

What does everyone else do in these situations? Do you report it? To whom? I would think that the company would want to know about it? :confused3 Do you think that the CM note will go anywhere "official"?
 
The CM you spoke to was mistaken. Boy if I had a dollar for every time I wrote/said that phrase.......:cool1:

We had the exact same type of issue one trip when we had our niece with us. We knew she had allergies/asthma beforehand, but waited 2 nights to say anything just to be sure it was the sheets. We informed housekeeping and they said they would make sure our room would be made up with bedding and towels that had been laundered with their gentle detergent. Our niece was fine the rest of the trip.:thumbsup2
 
Your son was likely allergic to something in the pillow based on the description. They do have different pillows available -- housekeeping takes care of those things. Also, it could have been the detergent used. The note will go to someone, but they probably won't take any action.

When you return, you should request a deep clean for your room before you arrive. (It's called something different than that, but it is to do as much as possible for people with allergies.) If he seems to have a reaction to the pillow again, ask for a different pillow or you might consider bringing one from home. It's a pain to pack, but can make a big difference. Sorry he had the rash -- no fun.
 
I actually think you probably could have requested that the sheets/bedding be swapped out with bedding that was laundered in their special chemical free/fragrance free detergent that they use for guests who request an allergy cleaning prior to check in. So, I'm not sure the CM was actually correct in that there would have been nothing they could have done had you said something earlier. Sorry though, I don't know if it's worth reporting, if they track these things or who to even let know. Maybe someone else with know!
 
Your son was likely allergic to something in the pillow based on the description. They do have different pillows available -- housekeeping takes care of those things. Also, it could have been the detergent used. The note will go to someone, but they probably won't take any action.

When you return, you should request a deep clean for your room before you arrive. (It's called something different than that, but it is to do as much as possible for people with allergies.) If he seems to have a reaction to the pillow again, ask for a different pillow or you might consider bringing one from home. It's a pain to pack, but can make a big difference. Sorry he had the rash -- no fun.

Thanks Sandi! I will remember this for next time!

And, as a lifelong Michigan resident who had to move to Illinois three years ago for my job, I just have to say...

GO BLUE!!!!! LOL :rotfl2:

;)
 
Thanks Sandi! I will remember this for next time!

And, as a lifelong Michigan resident who had to move to Illinois three years ago for my job, I just have to say...

GO BLUE!!!!! LOL :rotfl2:

;)

You saw my tag -- courtesy of the tag fairy. I bleed green (although I went to U of M for law school). It's much better to be a Spartan (especially this year!). The fighting Illini have had a bad year football-wise.

As Dansdad noted, Housekeeping will take care of you the best they can. Don't suffer through it next time.
 
You saw my tag -- courtesy of the tag fairy. I bleed green (although I went to U of M for law school). It's much better to be a Spartan (especially this year!). The fighting Illini have had a bad year football-wise.

As Dansdad noted, Housekeeping will take care of you the best they can. Don't suffer through it next time.

Hahahaha...I know :( Michigan is not doing horribly, but definitely should be doing better! And we don't even need to go there for the Mich/State game LOL :sad2: ugh! We have a friend who went to State who lives near us here in Illinois, so we heard it from him the whole next week! LOL

I went to UM, too, and my boys go to UM football camp every year, so we are Wolverine lifers! :cheer2:

The Illini have a bad year every year LOL We have actually been to their stadium to watch Michigan play them...and of course UofM won. Cheaper tickets, though, than the Big House!!!! LOL

Thanks for the advice!!
 
Hi! How do I go about requesting the different sheets? I have asthma and break out everytime we go due to the linens? Any advice or help will be great.

TIA
Amberlee

Sent from my iPhone using DISBoards
 
Hi! How do I go about requesting the different sheets? I have asthma and break out everytime we go due to the linens? Any advice or help will be great.

TIA
Amberlee

Sent from my iPhone using DISBoards

You can call Disney and request a VIP clean be done to your room due to asthma.
 
I have a bleach allergy so I bring my own pillowcase with me. It only effects my face and arms much like your son.

I always have it added to my reservation now, but I alway bring one just in case.
 












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