Airline change/seats ????

[ls1222]

I know that this has been brought up before but we booked with Continental two months ago for our Sept/Oct trip. I noticed today that they had a plane change and when I brought up our itiniery it stated that we should call Continental. I called and talked to a rep that said he was unable to access the seat maps and with any luck maybe we had got the same seat assignment. There are 5 of us (3 children), do I just need to keep checking with the airline? We had great seats altogether and now I'm afraid we will be all split up. Thanks.

 

[GAIL HAYDEN]

Originally posted by ls1222
I know that this has been brought up before but we booked with Continental two months ago for our Sept/Oct trip. I noticed today that they had a plane change and when I brought up our itiniery it stated that we should call Continental. I called and talked to a rep that said he was unable to access the seat maps and with any luck maybe we had got the same seat assignment. There are 5 of us (3 children), do I just need to keep checking with the airline? We had great seats altogether and now I'm afraid we will be all split up. Thanks.

Did he say why he was unable to access the seat maps?
I would continue to check until you find out.

 

[safetymom]

I second that. Keep checking till you find out where you are seated. The closer it gets the harder it will be to get seats together if they haven't already been assigned.

 

[ls1222]

GAIL- He did not say why!! I'm not able to access them on the internet either. I explained that we had purchased these tickets 2 months ago and had seat assignments all together and wanted to handle this as quickly as possible to insure seats together. It seems like the plane change happened within the last couple days as I have been checking regularly.

 

[GAIL HAYDEN]

Originally posted by ls1222
GAIL- He did not say why!! I'm not able to access them on the internet either. I explained that we had purchased these tickets 2 months ago and had seat assignments all together and wanted to handle this as quickly as possible to insure seats together. It seems like the plane change happened within the last couple days as I have been checking regularly.

HI,
I was curious because sometimes those pesky computers have problems. If you cannot access them and he cannot access them it tells me there is a system problem. I sure do understand your wanting to get this settled ASAP and the advice to keep checking, like you would not, LOL, is really the best we can do.

 

[DianeV]

I would say if there was an equipment change your seats are probably different. This just happened to us. I had picked all our seats how we wanted them with Delta when I booked months ago (there are 8 of us) and when I found our flights had changed (online myself) I called and they had us every which way on a couple flights. We werent able to get as close or how I had them now which I dont think is fair.

I would keep trying.

 

[ls1222]

Thanks for the info everyone!! I called CO this morning and it looks like their was an equipment change and time change (only by 5 minutes) anyway, they carried our seats over and we have the same row and we are all together!!! He just emailed me the new Itinerary with the change flight numbers and planes. So, for right now all looks well again.

 

[GAIL HAYDEN]

Originally posted by ls1222
Thanks for the info everyone!! I called CO this morning and it looks like their was an equipment change and time change (only by 5 minutes) anyway, they carried our seats over and we have the same row and we are all together!!! He just emailed me the new Itinerary with the change flight numbers and planes. So, for right now all looks well again.

That is great news, good for you!!!