Aggrivating!!

[LauraR]

Glad it worked out for you! My mother is an artist and has to deal with people like that sometimes and it drives her up a wall. It's good this woman came around. Happy Thanksgiving!

 

[PaulaSue]

My Mom has done it over the years like you do but not as much equiptment as you.

Honestly I would call her before hand and get the money up front so not to waste your time or get cheated. It doesn't souond like this job is worth it as with you being in (part-time) business for yourself You can choice not to do it.

Good Luck!!!!

 

[Chicago526]

I work in an industry where customer service is EVERYTHING. At my last trade show, I was at a talk about how to improve business (well, ALL the talks were about that, just on differant ways of doing it!) Anyway, something the speaker said really struck me. "Some clients are NOT worth your time or effort. You will make little or nothing off of them, and get nothing else in return. Don't be afraid to turn away THAT kind of customer!".

I'd say these families sound like "that" kind of customer. I'd tell them there is nothing to talk about, it's $95 and they can keep the proofs and not order, or order re-prints, but either way it's $95, take it or leave it.