Hi! Our last cruise we had trouble getting a FE gift to a family on the concierge level, because of the gate. We even waited for someone to come out and tried to explain that we were dropping off a gift and the lady we spoke to was rather rude to us and said "you want in use your key" then yanked the gate closed behind her. Luckily I have little arms and reached through and opened the gate (after she left), quickly dropped off the gift then ran out of there for fear of getting chewed out! So from our experience it is tricky to get them delivered to concierge, but not impossible if you are determined! Not sure how many other people managed to get in to drop off gifts though. If you want to do it maybe see if the group will do a meet up to swap with you. Hope this helps!