ADR No-Show Charge

[johnvree]

Quick question - if the ADR is for a party of 4 and only 2 show up, are you charged $10 each for the 2 no-shows?

 

[GiJohnsGirl]

No as long as someone shows to the res it's fine.

 

[e mcduck]

do you have to cancel 24 hours in advance or is it just the day before? and what constitutes a "day" before?

 

[brertoad]

do you have to cancel 24 hours in advance or is it just the day before? and what constitutes a "day" before?

From speaking with a customer service representative, they told me before midnight the day before your reservation.
So if you are booked for a Friday ADR on August 24th, then you'd have to be cancelled Thursday by 11:59 pm on August 23rd.

 

[drwadadli]

Even if two out of the four guests show up then the reservation is still used so therefore there is no "no-show" charge

 

[e mcduck]

From speaking with a customer service representative, they told me before midnight the day before your reservation.
So if you are booked for a Friday ADR on August 24th, then you'd have to be cancelled Thursday by 11:59 pm on August 23rd.

well thats lovely and flexible!

 

[gharter]

do you have to cancel 24 hours in advance or is it just the day before? and what constitutes a "day" before?

their policy seems to be by midnight the day before. However, I have seen people walk up to cancel a reservation an hour away and be told they would not be charged. I wouldn't count on that happening.

 

[EdnaMarieMode]

From speaking with a customer service representative, they told me before midnight the day before your reservation.
So if you are booked for a Friday ADR on August 24th, then you'd have to be cancelled Thursday by 11:59 pm on August 23rd.

Before midnight on the day before is correct. After that at least one person must show up, sit down, and order or it is a $10 charge per person on the original reservation.