ADR issues today? (10/3/18)

[cincystamper]

Anyone else having any issues booking ADRs this morning? I was able to book one reservation with no problems but now I can't book anything. I keep getting an error message that my card was declined. There's no reason it should be, but just in case, I tried entering an alternate card and can't click the 'next' button to process it. Tried deleting the first card from my profile and adding the second card and still get the declined message.

So I tried on the app and get a message that "something is preventing us from processing this request."

Just wondering if it's an issue on my end or Disney's fabulous technology strikes again...

 

[cincystamper]

Just in case anyone else is looking for answers, here's the scoop... definitely an issue with MDE. (This my shocked face...) I had to call anyway to book the rhino experience so I asked the CM to check on these reservations. (They were showing up in my plans with a confirmation number, but I never got an email and my card was never charged.) On his end, they looked like they were cancelled reservations. He confirmed what I was booking, re-instated the reservation, and was able to charge my card appropriately. All is well.

If anyone else out there is dealing with this, give them a call!

 

[starousse]

This happened to me the other day. I went to add a new credit card and it wouldn't process. I had to stick with the old one on file.

 

[Dean Marino]

MDE is yet again BROKEN (10-1-2018), due to "Magic upgrades". Even Logging in will present issues.
I would love THIS site to have the following data.... I suspect it will might be blocked in this post

"My Disney Experience system status and outages watch"

https://forums.wdwmagic.com/threads/my-disney-experience-system-status-and-outages-watch.949440/

Admins - really, we need a CENTRAL THREAD for the WDW Computer System, and related issues?

 

[MinnieMSue]

I have actually had this problem in the past where the website wouldn’t accept my credit card after repeated attempts. I finally had to call and my card worked fine. Yet another of the endless glitches.