ADR issues this AM

[nyrebecca]

Anyone else tryign to make their ADRs and keep getting "

Sorry for the "Paws"
We are unable to finalize this reservation, so please try again.

"

 

[OurLaughingPlace]

Anyone else tryign to make their ADRs and keep getting "

Sorry for the "Paws"
We are unable to finalize this reservation, so please try again.

"

Yes ... I am having the same problems. I have a split stay (3 resort bookings) and these ADR's are for my 3rd resort stay and it's the 3rd time I've gotten up for 6:00am and had to call in at 7:00am. Looks like I will be booking over the phone again Good luck.

 

[Disneylover99]

Yup, me too. I could only book for the 26th.

 

[nyrebecca]

Same here. That is our first night. I grabbed the one it let me. But otherwise just that over and over. Did the same thing to me last year. I don't know why I act surprised.

 

[lostmypooh]

I'm in the same boat. Frustrating to say the least.

 

[Disneylover99]

Same here. That is our first night. I grabbed the one it let me. But otherwise just that over and over. Did the same thing to me last year. I don't know why I act surprised.

It's because you'd think by now they'd figure it out. But they never do.

 

[nyrebecca]

It's because you'd think by now they'd figure it out. But they never do.

It's like my own job...For the amount of money the company is worth, one would think we could have systems that work.

 

[Disneylover99]

It's like my own job...For the amount of money the company is worth, one would think we could have systems that work.

I hear ya.

 

[burne99]

Is this just split stay guests experiencing this?

 

[lostmypooh]

No. I'm a full 8 days at the GF. I'm all booked, but had to call and spend 30 minutes on hold. Glad it's over. Hopefully FP will be a smoother experience!

 

[burne99]

Obviously some people are getting through, as I saw adrs available and by 6.30am, before I could call, they were all gone. I wonder what they are using and if there is anything we can do to resolve the issue?

 

[lostmypooh]

I tried 3 different browsers and my phone. None of them worked. I'd love to know what the people were using who could book online.

 

[Disneylover99]

Obviously some people are getting through, as I saw adrs available and by 6.30am, before I could call, they were all gone. I wonder what they are using and if there is anything we can do to resolve the issue?

No, it's not just split stays. Every time I speak to a CM about this they express surprise, like they've never heard of this issue before. It drives me insane.

I was told this morning that she could pull up my resort booking, but MDE wasn't reading it.

 

[frannn]

I was able to book online intermittently. Kept getting the Paws error but was able to book after a few tries. It seemed some days at the end of my trip had limited availability, though. This shouldn't be the case at 180 days + 10.

 

[nyrebecca]

Well that was a new experience. After 11 years of going to Disney with at least 15 trips that was the first time I had to call Disney Dining. BUT, I did get everything we wanted. Woot!

 

[OurLaughingPlace]

No, it's not just split stays. Every time I speak to a CM about this they express surprise, like they've never heard of this issue before. It drives me insane.

I was told this morning that she could pull up my resort booking, but MDE wasn't reading it.

And when I called in Friday, the CM said they knew that this was happening but told me 'at least it's fair opportunity to get ADR's because it's happening to everyone so everyone has to call in' Crazy! Not sure anyone really knows what's going on
Just glad I'm done my triple split trip booking and got all the ADR's that I wanted Some are OOP and others are on DDP (7 days of free dining BB offer)
T-Rex, BOG (breakfast, lunch, dinner), Trails End, Sci-Fi, Chef Mickey's, Crystal Palace (pre-park opening), 'Ohana, Tusker House, Le Cellier, Cape May Cafe, 50's Prime Time, Beaches and Cream, Akershus

 

[DetroitAvant]

I had it the other day. I could only make reservations on the first day, but I was able to call. I was raging as I watched all of the times on the other days slowly disappear for an hour though!

 

[Disneylover99]

And when I called in Friday, the CM said they knew that this was happening but told me 'at least it's fair opportunity to get ADR's because it's happening to everyone so everyone has to call in' Crazy! Not sure anyone really knows what's going on
Just glad I'm done my triple split trip booking and got all the ADR's that I wanted Some are OOP and others are on DDP (7 days of free dining BB offer)
T-Rex, BOG (breakfast, lunch, dinner), Trails End, Sci-Fi, Chef Mickey's, Crystal Palace (pre-park opening), 'Ohana, Tusker House, Le Cellier, Cape May Cafe, 50's Prime Time, Beaches and Cream, Akershus

Nice to be done. You got some great ADR's!

 

[OurLaughingPlace]

Nice to be done. You got some great ADR's!

Thanks How did you do today? Success with your ADR's after having to call in?

 

[Disneylover99]

Thanks How did you do today? Success with your ADR's after having to call in?

I got everything I wanted accept for Crystal Palace. I wrote on the August thread that I totally forgot to book it and I booked something else by accident. Now I'm too lazy to phone back. I wish I could just fix it myself.