AngiTN
DIS Veteran
- Joined
- Mar 7, 2011
Doing my ADR's on the new "My disney experience" has been frustrating to say the least.
I made alot of my ressies before the site changed over and they are not transferring over which is frustrating.
I always make a file on my computer with Daily Itinerary & ADR's on it with confirmation numbers to print out and take with me...So thank goodness I have that to refer back to.
I have manually linked some of the ADR's I made previously but putting in the conf #'s and it says they are found but when I re-load up "My reservations" page the ones I have linked in on my own are STILL not showing up. ugh!
I like the old site better, everything loaded much faster. I realize updates have to happen but "My Disney Experience" is still buggy. I feel they should have waited to implement it until it was fully ready to go.
I'd like to add my birthday to my ADR's but for now I guess I will have to call to do that.
Without question they launched it too soon.
I had the same issue as you at one point, it found the ressie but wouldn't save it to my account. Then I realized I was typing the phone number ever so slightly wrong. Another lady I know of had the same issue. I discovered somehow (I forget how now) that in their system my phone number had no dashes in it. So it was ########## instead of ###-###-####. When I entered the phone number without dashes it saved to the account. So, maybe give that a shot and see if it works for you.