Universal gift cards are not like other gift cards, (ie, Disney Gift cards). Universal gift cards must be taken to guest services and changed into Universal dollars (bucks). We found this out the hard way, after we ordered our lunch at Mel's and then I had to run to Guest Services to change the gift cards in before we could use them. I can't imagine why they work this way, they have a strip on the back. My local grocery store, Giant Eagle, isn't even carrying them anymore.