A Really embarassingly stupid computer question

[Jeafl]

First of all, we have DSL. For the past few weeks, everytime I go to Outlook Express the computer takes it upon itself to kick me off of DSL and try to put me on dial-up. A window pops up saying it is connecting, and if you hit "connect" it puts you right back into DSL. It is more annoying than anything else. You can be in the middle of typing an email, and it just stops allowing you to type until you hit connect again because you are suddenly offline.

The problem is, it also takes me off "unavailable" on Yahoo Messenger and automatically puts me on "available". Then, when you try to log into messenger to change it, it won't even allow you to log on since it considers you "offline". It is a real pain in the backside, and I don't even know where to begin to fix this. Is it a DSL problem, or a Microsoft problem? A virus?

Does this even make sense to anyone? Any ideas?

 

[Lachesis00]

I do not know outlook express (I use outlook) but go into the options and look for a dialup checkbox (like I think mine says logoff after checking email or something).

It's not a stupid ?

 

[Jeafl]

Hmmm. Tried that and it still hasn't solved the problems.

Any other ideas?

 

[Dan Murphy]

Did you try the 'Ask before switching dial-up connections'? I use Outlook also, but looked at my Outlook Express program.

 

[dbarker]

I don't know any more than you. Probably less. However I have an idea: Your DSL company may have done an upgrade or something. I would call them and tell them what the problem is you are having. They may have a solution. ????

The only dumb question is the question that is not asked.

 

[HonestAbe]

Go to Mail under the Control Panel. Find your email profile. You should be able to get through to a page regarding POP3. Click More Settings then Connections. The only thing that should be selected is Connect using my LAN. Make sure the checkbox under that is empty. Hope this helps.

 

[Chuck S]

Also, in Outlook, go to TOOLS then ACCOUNTS, in each of your email accounts under Properties check the "connection" settings. You may have an account with a connection setting that overrides your current connection and tries to find a dial-up.

 

[miss missy]

Listen to HonestAbe he is the best!

 

[jfulcer]

First of all, we have DSL. For the past few weeks, everytime I go to Outlook Express the computer takes it upon itself to kick me off of DSL and try to put me on dial-up. A window pops up saying it is connecting, and if you hit "connect" it puts you right back into DSL. It is more annoying than anything else. You can be in the middle of typing an email, and it just stops allowing you to type until you hit connect again because you are suddenly offline.

The problem is, it also takes me off "unavailable" on Yahoo Messenger and automatically puts me on "available". Then, when you try to log into messenger to change it, it won't even allow you to log on since it considers you "offline". It is a real pain in the backside, and I don't even know where to begin to fix this. Is it a DSL problem, or a Microsoft problem? A virus?

Does this even make sense to anyone? Any ideas?

Are you sure that it's Outlook Express and not Yahoo Messenger. It sounds like Messenger is trying to do this.

Additionally there are some nasty trojans/viruses out there that try to dial out using a normally missing/unconnected modem. Are you current on your virus software and have you run spyware scans lately?

 

[Karel]

I just wanted to say that this has happened to me in the past. It is highly annoying.

Sadly, I don't know how my husband fixed it. I usually yell at the computer.(This is ineffective.)