A plug for starwood resorts- Westin

sandyh67

Proud DVC owner since 2003
Joined
Jul 12, 2007
Messages
627
A bit off topic, but wanted to give a plug to Starwood resorts (runs the Swan) Megan (my dd 14yo) and I are at the Westin in downtown Cincinnati-
we travel here twice a year, a 9hr drive from Rochester ny for her to receive medical care-
to make a long story short, we adopted Megan at the age of 12 from China with known birth anomolies that China repaired wrong- we thought our local university hospital could help her, but they had no idea how to manage her case. So I did some research and we ended up here last year. It is worth every bit of the 9 hr drive to come here.
Many local hotels will give discounted rates for traveling families, but I need to plug the westin- whether it is local management or corporate I am not sure, but they offer some room for FREE for families who have to travel to Childrens.
So I am giving a plug to them for doing this wonderful thing for us! Ohhh and those heavenly beds! Love them!

BTW- Megan went to WDW for the first time last year- she really was not excited as she had NO idea what to expect-
That first day in EPCOT- she looked at me and said it was the BEST day of her life. Brought tears to my eyes!
 
A bit off topic, but wanted to give a plug to Starwood resorts (runs the Swan) Megan (my dd 14yo) and I are at the Westin in downtown Cincinnati-
we travel here twice a year, a 9hr drive from Rochester ny for her to receive medical care-
to make a long story short, we adopted Megan at the age of 12 from China with known birth anomolies that China repaired wrong- we thought our local university hospital could help her, but they had no idea how to manage her case. So I did some research and we ended up here last year. It is worth every bit of the 9 hr drive to come here.
Many local hotels will give discounted rates for traveling families, but I need to plug the westin- whether it is local management or corporate I am not sure, but they offer some room for FREE for families who have to travel to Childrens.
So I am giving a plug to them for doing this wonderful thing for us! Ohhh and those heavenly beds! Love them!

BTW- Megan went to WDW for the first time last year- she really was not excited as she had NO idea what to expect-
That first day in EPCOT- she looked at me and said it was the BEST day of her life. Brought tears to my eyes!
Awwwwwwwww...i'm looking forward to that very first trip to WDW with our Dorissa...whenever she comes to us...
 
That type of customer service goes above and beyond. It is a shame that more companies can't follow their lead. I love your DD's comment, it got me all choked up and she isn't even my child. :goodvibes

:thumbsup2 Westin!!!
 













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