For the past severl months I have been going round and round with Dominion East Ohio. They sent me a letter stating it had been over a year since they had gotten an actual reading and insisted they needed to get in the house. Well, we scheduled for a Saturday morning. I waited and waited but no one came. I hate to waste a Sat. morning and have someone "no show". Well, at noon I left. Guess what? The utility person showed up at 1:30!

So finally the utility company sends me another letter. Another appt. is made. They get in the house. The lady that shows up states "Oh, you have a credit coming"! She also noticed that the meter number on my bill does not match the meter in my house! She put in for a correction on that. (Honest, I didn't change it!

) I'm all excited, thinking I'm getting a credit on my next bill (this was in November). Low and behold, my next gas bill comes and it's....$1700.00!

I got on the phone pronto and called the gas company. The lady I talked to said she would send my account "upstairs" for further investigation! Well, finally the gas company tells me they want to send another reader to my home to get another meter # reading. So, once again I take off work to run home to let them in to read the #s! Finally my bill is straighted around. But get this. All the time they were working on getting my bill straightened around I was told not to send in a payment. So what did they do? They turned around and got me knocked off the lower energy cost supplier list! I had to reapply to get back on that! Dominion claimed it was out of their hands!

Anyway, I finally got my account fixed. And, thankfully, because of the credit the first lady told me I had coming, and when the really first cold month hit here, my gas bill was $190. My highest gas bill, so far has been 194. Normally I keep my thermostat at 72 but I have turned it to 70 (just can't bring myself to go below 70

) Thank goodness my house is insulated very well and I have a 90% energy effiencent furnace. I don't know how some people are making it.
TC
