2 factor authentication is back (partially)

[GoingSince1990]

If the brokerage platform in which I have my life savings doesn’t need me to call in to do a password reset, why does my Disney account?

 

[dezutter]

Interestingly, along with this change there seems to be a change in sign-on credentials. I had been able to use a UserID rather than an email to log in to DVC just like on My Disney Experience. Now it only seems to allow an email. Why does it scare the daylights out of me every time they let their IT department to actually do something.....

 

[geargrinder]

So, it's now in effect. Anyone else having issues accessing the loans page? I can log in and put in the code to get the green check mark, but then just the blue circle of death goes round and round.

Yep, same problem here.

 

[KAT4DISNEY]

If the brokerage platform in which I have my life savings doesn’t need me to call in to do a password reset, why does my Disney account?

That's the golden question isn't it? Seems like the websites with the lesser need always over complicate.

 

[KAT4DISNEY]

Interestingly, along with this change there seems to be a change in sign-on credentials. I had been able to use a UserID rather than an email to log in to DVC just like on My Disney Experience. Now it only seems to allow an email. Why does it scare the daylights out of me every time they let their IT department to actually do something.....

Same here. User ID no longer works.

 

[LadybugsMum]

We are having the same issue. I am not willing to sit on hold to fix this. Very frustrating!

I did call yesterday and was on hold for 15ish min. I was told that it's a known issue and that there's an IT ticket already in place. No ETA for when it will be fixed.

 

[LadybugsMum]

I was able to get logged in and see my loan balance today. So recheck if you haven't yet.