I've had definite reservations (no pun intended) while using the new site. Yesterday I was trying to price out a trip for a friend at the same time ours is with a few modifications and it threw me into a never ending "check availability" loop when trying to look at packages. Even after logging off I couldn't get it to work.
Very very frustrating. So between the website saying I'm at 180 days. The CMs on the phone saying anyone with check in prior to 8/29 and my travel agent saying she can make reservations tomorrow I'm completely confused.
Mine is off by one... according to the app & website. App tells me I should be able to make ADR on 3/11. I called to ask a CM a ? about something unrelated to ADR and she reminded me at the end of the call that I can make ADRs on 3/17. Um... no? That's like a week after my 180 mark. I asked her where was getting that date from and she said that's what the computer prompted her. I said no, according to the app and website it says March 11. She said, oh wait, I think it's March 12. Good heavens!!! I am going to try on March 11 but heads will roll if I can't get anything done on the 12! I am super aggravated and I'm not even trying to make them yet!
I'm at my 180+10 mark as well and cannot use the website to make my reservations. So the only option I have heard on DIS is to call, correct? There isn't a "secret" to the website reservations that anyone knows about? It worked just fine before they changed it, it seems like they would want to get this right. Now everybody has to call.