We bought our tickets back in Nov 06 for our May 07 visit. I discovered the coupon code and called them. The Rep was the most pleasant women I have spoken with in a long time. She told me all about her dolphin experience..and before she was done telling me about it, She had credited our account appx $175. The deal is that there has to be discount rates available for that day, which there was. Very impressed with the customer service staff.