We went to Yachtsman, Quick Service window at Beaches & Cream and Cape May Cafe - you can read our reviews here! I never saw plastic bottles - only glass ones. If you ask though I'm sure they'll do everything they can to accomodate your request! Thanks Dee! Not at all -please feel free to include. I love the YC/BC FAQ thread We've only stayed at YC CL (and Universal resort club level). We do always stay CL now at Disney & Universal. The convenience is great and I really like knowing where we'll be in the resort - i.e. 5th floor at YC. I think I'm going to take a chance and buy the system. I'll report back and share my experience!