1) I get called "upstairs" to work the Lounge 1-2 times per month.
2) Don't mind it, but not my favorite duty.
3) As for the wine, I can say it is free.
4) Not much else to say, at least that is complementary.
NOTE: Yes, the CM's frequently have to check the quality of service,
merchandise, food, and spirits. It is rough duty, but someone needs to
maintain quality levels. After tasting the Lounge offerings, I rushed for
cheese (and Listerine) to cleanse the palate-mouth-throat-stomach.
The wine is drinkable, but so is Ripple.