I did the wishes fireworks birthday cruise for my partner. I booked in the 90days in advance. well the week before I call to confirm like I was instructed and the CM says "im sorry thats the night of
MVMCP so due to special fireworks, we will be unable to do it as a fireworks cruise"(this was all due to saftey reasons). OMG I about blew a head gasket.. $180 and no fireworks!!!!! haha. so. I figured I'd wait until we arrived onsite and call again. so the day of I call, talk to the CM and explain my situation. How this was my first trip and Im being let down. That if I couldnt get the fireworks then I would like to cancel my boat reservation free of charge (since it was a scheduling goof up on thier part and I was never notified). The CM told me to please show up for my boat ride, and let her "see what she could do for us".
We got down to the dock at the WL and I see a pontoon boat decked out w/decorations. Our captin came around and greeted us and pulled me off to the side from the group. She made me very happy w/her words. She promsied me fireworks and said she would try her best to make up for it etc. Well, just her efforts and kindness alone made me happy. We went to our boat, loaded w/streamers, balloons, giant banner etc. She stated how she loved the birthday cruises because she loves to decorate the boat. It looked real nice. I asked why our pontoon boat was different then all the others. She explained since there was the "goof up" that they wanted to make it right. The gave us the Executive boat! haha, It is exclusivley for CM/Administration etc. Large leather benches, clean, beautiful and fast! She took us for a tour around the lake/lagoon and told us facts about the resorts/parks. (we encouraged her to be active w/our group of 4.) We pleaded her to sit join us and tell us about herself etc. Then she pulled out the cooler full of softdrinks/water/juice etc. THen as it got a lil darker she pulled out the birthday cake that I forgot came w/the cruise. MY gosh was this cake large and Deaaaaaaad heavy. Delicious too. We insisted that she sat and ate cake and enjoyed her evenng with us. Then we sat back and enjoyed our fireworks. We became chilled on the boat and she tossed us blankets and pillows! haha, I guess they really make the exec. boat nice.
After our trip we docked back onto the shore. Our trip was to be about an hour, but it was a lil over 2hours. She refused to leave until we saw the fireworks and celebrated and were happy. I was so greatful for all the effort she did. We made sure to get her name so we could report her excellent work, and left her a $40 tip I believe. My significant other was suprised about the whole thing, and thought she was an amazing hostes/captin. Needless to say we are trying to budget in a regular Wishes cruise for our return visit!!