ADR "NO-SHOW" CANCELLATION FEES:
1) The rule says you are charged $10 per person for "no-show" ADR's.
. . . penalty applies when none of the party appears for the ADR
. . . penalty does not apply when only some guests within your party do not appear
. . . character meals and signature meals usually have these penalties
. . . other meals that request a credit card hold may include a penalty fee
2) The "no-show" penalty procedure
. . . podium person lists ADR as no-show (checks "On Hold" box in computer)
. . . usually after 30-minutes tardiness you are marked as a "no-show"
. . . once listed as "no-show", your name and number of your guests are listed
. . . the computer file is reviewed by a restaurant manager at the end of the day
. . . the eatery manager SOLELY determines whether or not to charge you
. . . if charged, the cost penalty is on your credit/debit card, not KTTW card
3) Exceptions - policy
. . . penalty is not assessed for cancellations made the day before the ADR
. . . for some meals, there might be a different 24-hr or 48-hr cancel period
4) Exceptions - not policy, but for guest convenience and at manager's discretion
. . . cancellations for lunch/dinner made early in the same day
. . . you come to the eatery ANYTIME during the same day and kindly apologize
. . . a few minutes tardy, podium person usually will not denote "On Hold"
5) Trial Period
. . . this was done on a trial-basis for 4-weeks in Epcot
. . . cut down no-shows by over 75% at Epcot eateries
. . . Le Cellier cut daily no-shows from 2-3 pages to less than 1-page
. . . now policy, as no-shows greatly can reduce eatery revenue
. . . a no-show takes a ressie someone else might have gotten and kept
NOTE: During busy periods, there might be no grace period and late-is-late,
and they might even cancel your ADR. However, whether the ADR was canceled
due to tardiness or not, it does not affect the application of the penalty fee. For
the "no-show" fee at other eateries, you could show for dinner with a breakfast
ADR and not be tardy or a "no-show". In fact, at two eateries I know, you are at
the front of the line for the next table even when you are late, whether late by
15-minutes or 5-hours.