Ugh. So frustrating. We had a season pass to Great America when we lived in Kenosha. And we loved going. But you are so right about the cleanliness and attitude. We just had to prepare ourselves for it every time. But that cast thing- that would have irked me to no end.
I remember the first time we went I saw the signs all over that were claiming it was the cleanest park in the country. Then I used a bathroom and I came out and said to my husband.... they must not have Disney on the list of competitors if they can claim that. Cause this is ridiculous.
I was also told the first time we went into the water park that we needed a tube but I decided to not get one anyway and was SO glad when I found out just like you did that no, we did not need to rent one.
So crazy.
The other thing was that all my friends would go all the time and then complain to me about disney saying that it was so expensive so after my first time at six flags I had to tell them that all the merch and food there was every bit as pricey as disney but no where near as good!
It was a fun little family outing but it is NO disney. That's for sure!!
The Demon was Abi's favorite ride in the whole place by the way. I hated it. I would get off it and feel like my head was going to fall off.
yeah love the signs CLEANEST THEME PARK IN THE COUNTRY... what country? because it is NOT the grand U.S. of A! You cannot even put great america and Disney in the same category. they are SO SO DIFFERENT!!! nothing alike.
YES! What is the deal with the innertube! No matter now i will not step foot in the water park ever again.
Your right again! prices are outrageous! and for CRAP!
there are several rides i will always love! the demon being the top!
So sorry you had a bad experience at Six Flags, that is just unacceptable!!
I agree! I think Disney just ruined every other theme park for us! LOL
Sorry about your experience at Great America. I would have been very angry, too.Maybe they should put their phones down and pay attention to the job. No one could see her cast? Six Flags used to used a now closed amusement park here. I think we went only once and that was back when Saturn had annual picnics for the owners of their cars. We never went back. It doesn't seem like they train their employees very well.
Liz
exactly. these employee just didn't care about ANYTHING except when they got off work. trash.
Ugh I would have been LIVID!!! Sounds like a frustrating experience to say the least!

I would say that maybe we get spoiled by the (usually) awesome guest services at Disney.... BUT I don't think we are spoiled! I think that should be INDUSTRY STANDARD! Six Flags has enough parks around the country to develop and meet a standard of excellence. So disappointing....

We have one in Western MA, which is a good 2+ hours from me, but needless to say I won't be going there any time soon! Good for you for sending off the email.

I hope you hear back! Keep us posted!
On a good note, glad that you got in a trial park experience with your friends! So exciting to plan a trip with good people.

And what a great idea to do a trial run at a local park. I might steal it if we start talking more seriously about a trip next year with my friend and her family.
YES! that Disney... just ruins all other theme parks! you just expect the best in everything and sadly nothing compares!!! NOTHING!
Safety should be industry standard. I wasn't being a spoiled brat. about this. I just think their employee need a tremendous amount of training!!!
IF i hear anything within the week i will SURE to post it!
It was a GREAT idea to do this trial run with them. I know what to expect when we go.. I know how to plan for them! we are a go go all day family in the parks, and i see they won't be. GOOD TO KNOW!
I am coming out of lurking to comment about your Six Flag's report. We also bought season passes this year for the first time. My kid's are DS 10 & DD 8. Shortly after buying the passes, my DD broke her collarbone, so we did not get to go until the Saturday before you went. I completely agree when you say this is NOT Disney. I also agree with everything you said about the cleanliness, my DD & I were so disgusted by the bathrooms! They were nasty!!! Also, after we were finished with one ride, I believe it was the Eagle, the girls behind us started dropping multiple F-bombs. We were still sitting on the ride and I think they were having a competition over who could drop more. I told my son you would never hear that in Disney. Unfortunately, we didn't pack a lunch and two pork sandwiches, a cheeseburger and a chicken sandwich with drinks cost us $72.00. We will pack a lunch next time. When we were getting in line for the Demon I missed the sign stating that I could not wear my purse on the ride. I saw the lockers but we were all so excited about the kid's first time that I didn't realize that I HAD to lock up my purse. It is a cross body type, so nothing too big but they wouldn't let me ride with the purse. The girl told me that I could lay it on the table in the center, yeah right with my wallet and phone in there, I don't think so. As I was waiting for my family to get off the ride, I saw another woman with the same type of purse, so I asked her what she did and she told me she rode the Demon with the purse and that no one had said a thing to her! Later, I went back on with my kids, while my DH held onto my purse, there was a family of 3 on the ride also. Before we took off the young DD, maybe about 6 or 7, gets off the ride crying hysterically. I see her father also get out of his seat and figured he would wait with her while the mother rode. NOPE!! He let the DD go stand behind the gate by herself and he jumped into the seat that the DD left. And the employees allowed this to happen!!
I am glad i have you out of the balcony and posting! welcome!
First i hope your DD is OK? Broken collar bone is no fun at all. I hope she healed quickly!!!
I agree with everything you said. I cannot believe the prices!!! for mediocre food. 72.00?!?!? are you kidding? what a rip off!!!
Yep the people in Great America v.s the people of Disney are two totally different worlds!!! there is no comparison.
NO WAY! No disney would never allow that poor child to endure any of that! Poor baby sitting there alone crying! how awful!!
What the $%@^$#^%!!!!!!!!!!!!!!!!!
Oh my gosh, I am so seriously ticked off just reading that! I wanted to chunk my phone across the room! That is absolutely unacceptable behavior! Someone at some point should have caught you MUCH sooner to let you know. Seriously, even entering the park with a cast, team members should be trained when taking tickets to mention that "just so you know, there are certain rides that do not allow riders with a cast, so you may want to ask at each ride BEFORE getting in line."
Ugh. I am so mad for you right now. This needs another gif...
Sigh.. I am really having a hard time getting over this... BUT the beginning of your day was better. I was giggling at all the lessons you learned! Good thing you did the trial run!!
I was giggling until the thing in the bathroom...
How did your feet hold up in the flip flops?
Well, just goes to show, we try and we try and we try, but NOTHING even comes remotely close to Disney... these places are practically forcing us to empty our pockets to Disney.. the Six Flags here by me is the same, usually pretty disgusting, hardly fun, and always disappointing. How does it stay in business?!?!?
Thank you for feeling my pain!!! it was awful! I would think yours would be better! apparently all Great America's are distasteful?
Good Question i am still waiting on my reply for that place.
......I don't know what to say.....what a non-magical park experience! Poor Peanut, getting her little heart broken again and again. I want to say I hope you try agin and that it's a much better day, but then again I think just get your butts to Disney and experience the magic!!
Glad you did learn a few things for the trip though!
I can understand it's NOT Disney, which i told the kids over and over again. I was not expecting greatness, but i do expect safety and efficiency which it didn't have either one.
Oh we will be back because we are a glutton for punishment.
This time meg won't have a cast on
Poor Meg. She must have been really disappointed. Your whole experience sounds like a nightmare.
We went to Great America a few times, even did the season pass thing one year. But it wasn't a place we enjoyed enough to go to more than those few times.
Oh Poor Peanut, how awful!!! And so disappointing.

This makes me so angry... I totally understand you... Even though this isn't Disney... They shouldn't have even let you get in those lines in the first place. Just awful!
I sure hop you hear back from them, because they really need to do something to train their employeed properly.
Hugs to Peanut! And Momma!
D~
When we went it wasn't this bad.. I am not kidding when i tell you it was nasty! ugh the ill mannered ill informed MORONS who work there.
Thank you she is fine now. you know kids, they forget quicker then dug with a squirrel!
What a horrible experience! I felt so bad for poor Meg while reading that.

I guess we are all a bit spoiled by Disney customer service.
Oh and I have ridden a version of that King Chaos ride and loved it! Of course that was before I started having motion sickness issues. I would definitely ride it again though if I didn't have motion sickness!
blah.. No way no how was i getting on that thing... No tea cups either.