Sounds like a loophole that will be closed right after they fix the double dipping thingie.But at the same time.....it could make for a cool spreadsheet that shows their hotels are booked at 80% capacity. Corporate loves positive spreadsheets.
I don't think you can gauge any level of loyalty based on the fact somebody is a resort guest. The very first time I stayed on property, I did so because it was easier. One stop shopping for all my needs ... tickets and hotel. Once I saw the value, I continued to stay on property. My loyalty to Disney has nothing to do with where I stay. I show my loyalty by vacationing there.
This doesn't appear to be true. Look at the examples of long time vacationers and long time resort guests who have already indicated they are questioning their continued loyalty. Some going so far to halt plans to purchase DVC or sell their stake in DVC.
Not quite. There is reality and perception. Crowd levels could be medium, but "Bob" expected them to be low. "Bob's" perception is high crowds when the reality is medium. Then factor in other influences like FP+, FP- issues, etc. While reality may be that it was a medium crowd level and FP- experienced technical issues, "Bob's" perception is the crowds were high and this new FP+ thing led to a reduction of available FP-. "Bob" gets upset, questions future Disney vacations and starts looking at other options for next year.
No. This forum would represent a sample of loyal superfans. The most important group of Disney customers, who continue to return year after year. They purchase Annual Passes, frequently stay on property, purchase DVC. They evangelize about Disney to friends and family. They help their friends book and plan vacations. They raise future loyal superfans.
They do not provide an adequate sample of the "typical" Disney customer, no. I'm not even sure what the point is anymore, other than to suggest that FP+ is not designed to cater to fairness as making casual guests happy at the expensive of your loyal guests doesn't translate to the bottom line. Casual guests are just that, casual guests. Disney wants repeat business. They want the DISers, who come once or more per year, every year. They want the group they can count on to spend their money. They want the sure thing.
Even broader the point is still the same. Overall satisfaction will come based on their perception. I don't think I've ever met anybody who stopped visiting Disney because their room was too far from the bus stop or they were too close to the pool. Those are things that you adjust when planning your next trip. And we've seen there are some that don't want to plan future trips due to the perceived in-park experiences, not their room location.
