When my daughter was around 3, we had just arrived to OKW. It was around noon, a long flight, she was cranky and had just had an accident... while daddy was holding her, while I checked us in. I saw him freaking outside, (he was soaked) and we had taken ME.. so our bags were not onsite yet... I went outside found out what happened.. then went back in to finish checking in.. the manger stepped over, and asked what had happened. I explained what happened and told her I had planned poorly for not having extra clothes for my daughter and we did not have our suitcases yet... she said come with me... she took all of us to the gift shop and "bought" my daughter a pair of Minnie pajamas, long sleeve and pants since it was Feb and the best we could do under the circumstances) and let my husband pick out a new Disney t shirt.... we were surprised and appreciative. Its a sweet memory, having photos of our youngest daughter running around MK that day in her new pajamas.
1 year later, already on ME at 4pm, I noticed my older daughter, 6 years old at the time, had forgotten her glasses on the airplane. She had been wearing glasses at the time about 5 months and chronically took them off and on, as she was still adjusting to wearing them. She dissolved into tears that she had lost her glasses, and I was distraught that not only did she lose her glasses, but that we were going to go the whole week without her being able to see anything, as she is pretty nearsighted. When we got to OKW, we used the courtesy phone, and called the airport. The flight attendant had found her glasses and they were at the gate waiting for us... we were told to come get them.. but we had done ME, and did not want to have to cab it or rent a car to go get them... they told us they could hold them till we picked them up one week later. The agent transferred me to the ME desk to see if they had any suggestions. The ME agent suggested they would walk to the gate, get her glasses, and send them back on one of the next ME busses leaving that afternoon. By 9pm, there was a knock on the door...a delivery... a box that said dreams do come true... and inside of the box, carefully wrapped in tissue paper, my daughters glasses... delivered to us at OKW.