tinkgirl1984
Mouseketeer
- Joined
- Oct 11, 2004
WDW reservations is literally giving me a migraine tonight. I called to change our package. We were booked at the cabins @ FW w/free dining 9/22-9/27. I called to change our reservation to 9/23-9/29 @ AoA w/free dining. There was clearly availability on the website. I checked before I called. Talked to 2 different people in reservations, and was told there was no availability. Checked the website again. Still showed availability for all suites for those dates. Called reservations again to try my luck with someone else. Still no availability. While I was literally looking at the reservation on my computer screen. Asked the CM what would happen if I booked a whole new package. Was assured I could cancel my old package if it went through. Made new reservation online myself, received confirmation. Called WDW reservations back for a 3rd time to confirm that my new reservation was in the system and correct. It was, so I cancelled my old reservation and applied the deposit to the new reservation. I just don't understand what in the world was going on??? On the bright side...we're now very happily booked in a Cars suite and I couldn't possibly be happier