What am I doing wrong?

Discussion in 'Disney Cruise Line Forum' started by wdwlovin'family, Oct 20, 2012.

  1. wdwlovin'family

    wdwlovin'family Mouseketeer

    Joined:
    May 27, 2009
    Messages:
    418
    I am having some issues with the DCL website and trying to figure out if it's just me (although, I think it is) I want to print off some paperwork from our reservation. When I log in with my laptop, I can get to the "my reservation" page just fine. But, when I log in with my desktop (where the printer is) and I try to click on "my reservation" I get a completely white page with no graphics and with all of the links listed in a column and there is no place to put in my reservation number. Any tips or ideas on what I am doing wrong or how to get around this? Thanks in advance.
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. sayhello

    sayhello Have Camera, Will Travel Moderator

    Joined:
    Oct 28, 2006
    Messages:
    11,145
    What browser are you using on your Desktop? Does your browser have Flash on it?

    Sayhello
     
  4. stsomewhere

    stsomewhere DIS Veteran

    Joined:
    Mar 13, 2008
    Messages:
    3,409
    I keep getting an error saying that I need to update my birthday when I try and log into my reservation.I have tried from 3 different computers.

    I booked on Sept. 30 and have not been able to access it. I have spoken to DCL., emailed them birthdays,Yup all correct.

    Very frustrating.
    I am hoping the situaion can be fixed before my booking window opens in Dec.
     
  5. Zeppelin

    Zeppelin DIS Veteran

    Joined:
    Feb 11, 2009
    Messages:
    1,351
    this could be it...had a major problem with ADR at WDW more than a year ago after Firefox updated their browser...if you've had a recent update to the browser you use that may be the issue...
     
  6. cblack

    cblack Mousketeer

    Joined:
    Jun 26, 2010
    Messages:
    677
    This is a work around and wont fix the core problem, but you could print to file on your laptop and email the document to yourself, open the email from your desktop and print the doc then. :confused3
     
  7. wdwlovin'family

    wdwlovin'family Mouseketeer

    Joined:
    May 27, 2009
    Messages:
    418
    After looking at it further, for some reason DCL's certificates cannot be verified on my desktop and so when it opens it in "safe mode" it only opens it in the plain text format. The same thing happens on the laptop, but I must have instructed it at another time a while ago to show the blocked content and it's not a problem. I can't do that on the desktop, but then I switched browsers (I was using google chrome) to internet explorer and it let me show the blocked content too.

    You would think with all the $$ DCL has, they could make a website with certificates that could be trusted/verified.

    On the flip side, in trying to figure out the whole thing, I discovered Google Cloud Print and it's great!
     

Share This Page