EDIT: The thread that follows is a stellar example of Disney's appalling inability to clearly and accurately communicate their policies through their staff, and sometimes even their website. But beyond that, this thread (happily) is no longer relevant. All sources now appear to agree that the expiry of Canadian Resident tickets was a mistake from the outset, and it has now been corrected. Even better, the offer has been extended to May 20, and Canadian Resident tickets were not impacted by the recent price increases. Happy ticket shopping!
I hope I don't overly alarm anyone with this post, but I figure it's better for people to be aware...
I was poking around at tickets just now, and went as far as to add some of the 25% off special offer tickets to my cart. In viewing the cart, I noticed the sentence in bold below (emphasis mine):
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Important Details
Prices for Canada Residents
Item(s) are priced for Canada residents only. All Guests who will use Canada resident tickets or passes must present a Canadian passport prior to first use. If the Guest selects Will Call as the delivery method, the Guest must present a Canadian passport to exchange the Will Call certificate for a valid ticket at the theme park window or Guest Relations prior to first use. Tickets and any options purchased must be used within 14 days of first use. The first day of use must be on or before December 31, 2017.
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Now, this is in direct conflict with their promotional page, which still states:
"The best part? You can use these discounted tickets at any time during 2016, 2017 and beyond—they won’t expire!"
Not to mention reports all over Disboards indicating that the tickets are non-expiring. But between this fine print and the likelihood that any upgrade at all will wipe out your discount, buying these tickets for future use is getting less appealing all the time.
I do have one of the exchange vouchers, ordered from Air Miles, and I checked it very carefully just now. No indication of expiry. So who knows? Most likely they'll honour the tickets indefinitely, but it would be nice if they could keep their story straight.
I hope I don't overly alarm anyone with this post, but I figure it's better for people to be aware...
I was poking around at tickets just now, and went as far as to add some of the 25% off special offer tickets to my cart. In viewing the cart, I noticed the sentence in bold below (emphasis mine):
---------------
Important Details
Prices for Canada Residents
Item(s) are priced for Canada residents only. All Guests who will use Canada resident tickets or passes must present a Canadian passport prior to first use. If the Guest selects Will Call as the delivery method, the Guest must present a Canadian passport to exchange the Will Call certificate for a valid ticket at the theme park window or Guest Relations prior to first use. Tickets and any options purchased must be used within 14 days of first use. The first day of use must be on or before December 31, 2017.
----------------
Now, this is in direct conflict with their promotional page, which still states:
"The best part? You can use these discounted tickets at any time during 2016, 2017 and beyond—they won’t expire!"
Not to mention reports all over Disboards indicating that the tickets are non-expiring. But between this fine print and the likelihood that any upgrade at all will wipe out your discount, buying these tickets for future use is getting less appealing all the time.
I do have one of the exchange vouchers, ordered from Air Miles, and I checked it very carefully just now. No indication of expiry. So who knows? Most likely they'll honour the tickets indefinitely, but it would be nice if they could keep their story straight.
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