ClaraBug
DIS Veteran
- Joined
- Aug 18, 2006
Dh and I had decided to stay at the Pop for our girls 1st Disney Trip. Our thinking was we needed some place to sleep and shower and we could not justify paying for a moderate or deluxe hotel when we get the same Disney "Caliber" Service at a value resort.
I will NEVER make that assumption again.
First problem - check-in
You have to stand in a line in front of a long counter, okay no big deal there, but there are at eight cast members doing check-in and they simply want to move you along. I did not get a "magical" feeling like at the other resorts we have stayed at.
Second - we asked for connecting rooms with the grandparents.
We were not even located in the same section let alone building. So we had to rearrange rooms to at least be in the same building. We were still a floor apart. The cast member said that the buildings were full and left it at that.
Third - We did a preferred room. Thinking we would have a frig or something...WRONG. Preferred basically means you look at the pool or the giant toys. I paid $10 extra dollars each night to look at a giant foose ball set. Granted it was cute but I could have used that $70 somewhere else. No frig or nothing. You do NOT want to stay facing the pool. The life guards are only there between 10AM - 11pm but the pool opens at 7am and is suppose to close at midnight. It was obvious that people did not read the rules.
The beds are only fulls and they were okay. We were exhausted at night, I could have slept on bricks and not cared. The mattresses are firm, DH loves firm mattresses and the only thing he DID like was the mattresses.
No towel animals, but nothing big to me. We called house keeping for a tube of toothpaste (we forgot), they said someone would be right up and they never showed. DH went down to the gift shop and paid $2 for a travel tube!
The walls are thin. We could hear our neighbors especially in the bathroom. You could hear whenever someone ran water/flushed/ etc...
We were very disappointed with the Pop and will never stay at a Disney Value Resort again. Maybe we were expecting too much but buyer beware....You get what you pay for! or what you don't pay for!
I will NEVER make that assumption again.
First problem - check-in
You have to stand in a line in front of a long counter, okay no big deal there, but there are at eight cast members doing check-in and they simply want to move you along. I did not get a "magical" feeling like at the other resorts we have stayed at.
Second - we asked for connecting rooms with the grandparents.
We were not even located in the same section let alone building. So we had to rearrange rooms to at least be in the same building. We were still a floor apart. The cast member said that the buildings were full and left it at that.
Third - We did a preferred room. Thinking we would have a frig or something...WRONG. Preferred basically means you look at the pool or the giant toys. I paid $10 extra dollars each night to look at a giant foose ball set. Granted it was cute but I could have used that $70 somewhere else. No frig or nothing. You do NOT want to stay facing the pool. The life guards are only there between 10AM - 11pm but the pool opens at 7am and is suppose to close at midnight. It was obvious that people did not read the rules.
The beds are only fulls and they were okay. We were exhausted at night, I could have slept on bricks and not cared. The mattresses are firm, DH loves firm mattresses and the only thing he DID like was the mattresses.
No towel animals, but nothing big to me. We called house keeping for a tube of toothpaste (we forgot), they said someone would be right up and they never showed. DH went down to the gift shop and paid $2 for a travel tube!
The walls are thin. We could hear our neighbors especially in the bathroom. You could hear whenever someone ran water/flushed/ etc...
We were very disappointed with the Pop and will never stay at a Disney Value Resort again. Maybe we were expecting too much but buyer beware....You get what you pay for! or what you don't pay for!