Waiting in Line to Meet Characters...

jtlund

Earning My Ears
Joined
Jan 4, 2008
We just got back from Orlando last weekend. Now that I've had a week or so to digest our experience I wanted to pass along something that REALLY surprised me about or trip and also the one and ONLY thing that infuriated me to the point of a verbal exchange with another mom.

First, the good - One thing I was nervous about before we left and turned out to be NO BIG DEAL was the lines for characters. My son didn't mind at all waiting in line for autographs and pictures with ANY character. In fact, he chose waiting in line for them over doing ANYTHING else (food, parades, etc). He has no patience so this really surprised me. The same happened with our friends' daughters - they NEVER complained about waiting. Most lines didn't take long at all. I do have a boy so we didn't do many of the Princesses - I heard Ariel wait was an hour or so. My friend and her dd's did this and she said she got really tired of waiting but that her girls were beyond excited and never once complained about the wait. We got alot of character autographs at Hollywood Studios - we never waited more than 15 minutes or so (maybe 1/2 hour for Buzz and Woody).

Anyway - on to the bad - I am just curious if anyoen else has experienced this on a trip. Maybe not because these characters were the only ones who did this type of Meet and Greet. It was the Power Rangers at Hollywood Studios. Our son's 5 year old mission was to get all of their autographs and pictures. So - first time around we did 3 and second time around we were getting the other two. When it's almost time for them to leave, an announcement comes on that they only have 5 more minutes. So - we're in our last power ranger line. My husband, son and I were up to #4 in line when the announcement came on. This woman walks over with her son from another line and cuts right in front of us saying "Oh, Hi" to whomever it was in front of us. We didn't know either of them. I mentioned something loudly to my husband abuot cutting in line and this woman turns around and rudely says "THEY WERE HOLDING OUR SPOT". Long story short - she ends up calling over the other 10 kids they knew from the other line over into our line because they hadn't *met* this PW either. :eek: By now it's been 4 minutes (at least). Instead of 2 kids in front of us, there were 14 (I'm NOT exaggerating). She rudely said to me that her friend could hold as many places in line as she wanted to and to "Relax". Ugh - I was FURIOUS. End of story is my 5 year old got his picture but no autograph because it was taken as he was running back to the car. I would NEVER do that to someone - especially a kid. I had my friend in another line and I many times went to the same line she was in and went to the BACK. Someone tell me this has happened to them?!?!?! I have never been a confrontational person but for my KID on his trip to DISNEY - I was ready to sock this lady. Don't worry, I didn't.
 
Bad Apples!

One can spoil the whole bunch.
:mad:
 
When this happens, a CM needs to be informed of the situation, and he/she will take of it quite nicely.
 


Why didn't you call to the character escort/handler?

As a former power ranger attendant: there is nothing we can do as long as one person was in line. Yes it sucks!!! Power rangers is a hard place to be as an attendant. We do not "cut the line" they just go when the announcement sounds leaving usually a long line of people.
 
I think this is becoming the "norm". We have had this happen right in front of the character handler. When I asked the handler why it was allowed, they told me to go to GS and tell them.:confused3 Another time, Alice and the Mad Hatter actually walked away from a family once while we were in line, because more of the family (it started with one child and went to 8) just kept showing up. The Greeter did nothing.

It is a shame people no longer think they have to wait in line.

What is the CM supposed to do? When I have seen CM's try and "redirect" "guests", the CM's often get verbally attacked. We were just at SW and a Greeter got run over by a stroller. The stroller was shoved by a "parent" who did not want to wait in line.

What is wrong with people?
 
This happens to us all the time. There should be NO saving spots in lines. I have seen groups send one person ahead RUNNING to get in line before others and then the rest of the group joins them in the line (for a ride not characters but still). I think this should not be allowed anywhere in the park. It is a shame that people do this, if you get separated from your group - especially when it is one person ahead of 10 others, the one person should let others go ahead and back them selves up to the larger group.

Rude! And Wrong!
 


This happened to us many times last trip at AK in the trail. Where Mickey, Minnie, Donald and Goofy are. A family was inline behind us at one character then before we knew it they were in front of us in another. Come to find out one family member went to each line so there were 4 family members holding spots. One at each character. So after going to Mickey they would run over to Minnie and "butt" infront of everyone else to catch up with the rest of there party. The first time it happened I didn't think much about it but then when I noticed it happened again I finally asked what they were doing and they told me. I just rolled my eyes and thought how rude. I guess some people just think they don't have to wait in line.
 
I didn't know it was something I could report - I think I was too astonished that someone would do it. Honestly, if there were plenty of time, I don't think I would have said anything but then again, I don't think it would have happened in the first place.

I think the Power Rangers definitely need a time and place to cut it off and if they left before we were up so be it. BUT - that said - when I wait in a line I know what's ahead of me usually. :) In this situation, I figured there'd be no problem - we would have been up there and done by the final whistle. With an additional 10 kids/families, not so much.

It's just disappointing to me that someone would do that so cold heartedly.
 
Not that I support it because we keep our family together when we are in lines so we can chat and make time go by faster but having someone from your group holding a spot in another line is really no different than getting a fast pass, everyone can do it.
 
Not that I support it because we keep our family together when we are in lines so we can chat and make time go by faster but having someone from your group holding a spot in another line is really no different than getting a fast pass, everyone can do it.

Hmmm...I must have missed the "hold a spot for someone else" machines- I haven't seen them. :confused3
 
Geez, that's pretty bad. I mean, holding a spot for one other person to see a character would be ok, imo, but that many? totally not cool.

I was annoyed when we saw Captain Hook because it was my kids' turn and some other kid kept runngin up while i'm trying to take a pic and his mom just kept taking pics of him. I asked the cm photo person, "i dont' mean to be a *****, but can you get that kid out of my picture. Thanks!" and the cm said no problem and got the kid right out.
 
Did everyone miss the fact that the CM says that Disney allows this practice. We can think its rude all we want but we shouldn't verbally attack someone (in person or on the boards) for doing something allowed by the Disney rules. Dis seems to be a rule following group - is that only for rules that we like?
 
Ask 20 CMs a question, and you'll get 20 different answers, LOL! WDW policy is no line cutting, all the CMs should know that, but I think some are just too inexperienced and untrained to know how to handle it.
 
and cuts right in front of us saying "Oh, Hi" to whomever it was in front of us. .
It would be difficult if they cut in several spots in front of you but in this instance you could easily cut back in front of all of them.

This whole idea of letting one family member hold a spot for the whole family need rethinking. Much better would be having members of a character's entourage monitor the line and hand pick people who were in line.

(copied from another forum)
Way back when, Walt's goal for Disneyland was to promote a family atmosphere, something that a lot of "ordinary amusement parks" did not have. If you think about it, letting people cut in line greatly detracts from a family atmosphere.
 
This has happened to several times. Some people are rude and ignorant and there is nothing that can be done about it.
 
I generally think it's rude to cut in line and it's something I would never do BUT if a dad is saving a spot for mom and child while they run to the bathroom or whatever, I'm totally fine with that (JMO). BUT, this situation was WAY different, this was (my guess) 3-4 families because there was at least 10 kids stepping in front. That's wrong and rude and I'm absolutely positive someone behind us didn't get to see them because of her and they probably would have otherwise.

As an example, we were in line to meet Jo Jo and Goliath and the CM cut off the line behind us. My son likes them and knows who they are but this little girl in a Tink costume came up and the CM said no more. She was SO upset and they were getting ready to leave for the day. I tapped the CM on the shoulder and asked if that little girl could have our spot and we'd bow out since our son wasn't *as* excited about Jo Jo but was just in autograph collecting mode. Anyway - she said "sure, what a nice thing to do" and ended up letting this little girl in front of us and STILL letting us bring up the end of the line. She gave me a little wink.

Common courtesy and respect goes a long way in my opinion - rules or no rules.
 

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