I have gotten so many helpful Member Services reps. But yesterday (when the wait times were over 20 minutes!) I spoke to 2 reps that said I could not bank transferred points. So since I was working on getting some points transferred, I waited to make a reservation even though at that time all nights of the reservations I needed were available. Well today, when the other DVC member and I were on conference call with MS for the transfer, I asked that question again and was given the same answer that I had found on disboards -- that yes, I can bank the transferred points. So I went ahead and tried to make my reservations for 3 1-BR units today, borrowing points from next year's points with the intention of just banking the transferred points when it came through (3 to 5 business days for the transfer). But on the 3rd one, the last night became unavailable! Argh! I would already have made the reservation yesterday if it hadn't been for that rep telling me I wouldn't be able to bank the transferred points. Sigh. Lesson learned. Call a 3rd when I think the reps are wrong despite the long wait times. I did waitlist for that last night....hoping that's an easy one since I just lost it by seconds and this is for SSR. So I'd better be one of the first ones given that night when someone cancels. Anyone cancelling a 1 BR unit at SSR October 18th?